Sick of paying full price for UiPath licenses you barely use? Wondering if there’s a smarter way to navigate UiPath licensing without getting stuck in confusing tiers? Want to protect your company from surprise cost hikes down the line?
You’re not alone—and yep, there is a better way. Let’s talk about how you can get all the benefits of UiPath automation without the UiPath licensing headache, without overbuilding your in-house team, and without breaking the bank.
Keep reading—this could save your ops a lot of time and money.
What is Business Process Outsourcing (BPO)?
Let’s face it—running a clinic, hospital, or even a tech-driven healthcare organization isn’t exactly a walk in the park. You’ve got a mountain of tasks that keep the operation moving: billing, scheduling, claims, paperwork, reports, and systems. It never stops.
But here’s the thing: not every task needs to live in-house. You can keep your core team focused on what they do best, and let someone else handle the rest. That’s the idea behind Business Process Outsourcing (BPO).
BPO isn’t just about slashing costs (although, yeah, that’s a big part of it). It’s about bringing in experts who already have the tools, systems, and people ready to roll. You get results faster, with fewer headaches, and without blowing up your payroll or tech stack.
From patient billing to back-office admin, BPO helps organizations cut the clutter. You don’t have to build everything from scratch or reinvent the wheel. Someone else has already figured it out — and can deliver it more efficiently than you ever could internally.
This kind of support is a game-changer, especially in healthcare, where every hour counts and budgets are constantly under pressure.
Business Process Outsourcing is basically handing off specific tasks to someone else who can do them better, faster, or cheaper.
We’re not talking about outsourcing your entire business here. It’s more like: “Hey, you handle the claims processing. We’ll stick to patient care.”

In healthcare, especially in Revenue Cycle Management (RCM), here are just some of the processes that can be outsourced:
- Appointment Scheduling
- Patient Registration
- Benefit and Eligibility Verification
- Prior Authorization and Verification
- Charge Capture
- Medical Coding
- Claims Processing
- Claims Denial Management
- Payment Posting
- RCM Reporting
All of these can be handled by specialized teams outside your walls—teams who live and breathe these processes every day.
Want a real-world example of business process outsourcing? Take the Pain Treatment Centers of America (PTCoA), for instance. They partnered with us to automate their insurance claims processing using UiPath.
By implementing over 10 RPA bots, PTCoA achieved a 449% return on investment (ROI) in just one year, saved the equivalent of six full-time employees’ salaries monthly, and reduced manual errors. This collaboration not only streamlined their operations but also led to significant cost savings.

That’s BPO in action. Simple, efficient, and surprisingly effective.
Where BPO Meets Automation
Okay, so you’ve got the gist of BPO. Now let’s talk about what happens when you bring automation into the picture.
Automation tools can take repetitive, time-consuming tasks off your team’s plate entirely. However, setting up automation in-house can be a challenge: you need licenses, infrastructure, and developers who are knowledgeable about their work.
This is where BPO becomes your secret weapon. A good BPO provider already has the necessary automation tools, technical expertise, and processes in place to roll out efficiently. You hand over the work, and they automate it for you. You get the benefits without the hassle.
One of the most powerful automation platforms out there? That would be UiPath — and understanding how UiPath licensing works is key to using it smartly. Let’s dig into how that fits in next.
When BPO providers use tools like UiPath to automate the tasks you hand off to them, you’re getting the speed and precision of robots without paying for the licenses yourself.
Typically, if your team wants to automate something, you’ve got to:
- Buy UiPath licenses
- Hire someone who knows how to build bots
- Maintain the whole setup
But through a BPO model? You skip all of that, and you avoid the complexities of UiPath licensing. You just pay for the outcome. The BPO owns the technology, manages the bots, and handles the behind-the-scenes wizardry.

Want to see what that looks like in terms of cost? Check out our pricing breakdown.
Why This Setup is So Damn Efficient?
Here’s the magic of combining BPO with automation:
- You don’t overpay for licenses you barely use.
- You are only billed for what you actually use.
- You scale up or down anytime.
Let’s say you’re processing 1,000 claims per week. During the end-of-year crunch, that doubles. With BPO, you can double your automation capacity for just that period, then scale right back down after.
You’re not locked into annual licensing fees. You’re not guessing how many bots you’ll need next month. You just flex as needed.
We’re talking about on-demand UiPath robots without the licensing overhead. It’s automation-as-a-service, and it works.
What If Automation Tools Raise Their Licensing Prices?
It happens. Automation vendors adjust their pricing models, tweak their licensing structures, bundle in new features, or separate others. One day, you’re paying a flat rate; the next, there’s a tiered system that has you scratching your head.
If you’ve built your automation setup in-house, these changes can hit hard. Every license, every adjustment—it’s all on you.
But if you’re working with a BPO that delivers automation as part of their service, the risk shifts. They handle the licensing. They manage the changes. You just get the outcome you’re paying for.
And when it comes to platforms like UiPath, this is a big deal. UiPath’s licensing model can be complex, with separate pricing for attended and unattended robots, orchestrators, and add-ons. If UiPath updates its pricing (and it does from time to time), a BPO provider often has an enterprise-level agreement that keeps things smooth and cost-effective for their clients.
Long story short? When automation pricing shifts, a BPO setup helps shield you from the impact.. Vendors adjust pricing models, licensing terms change, and bundles shift around.
But here’s the thing:
- if you go directly and build your own automation setup in-house, you eat those price hikes. No way around it
- If you’re working with a BPO, they handle the licensing. They’ve likely got enterprise-level deals with UiPath, which means better pricing and more flexibility than you’d get on your own.
And if prices go up? They absorb the shock, adjust usage, or re-optimize processes to keep things affordable. That’s part of the deal. You can learn more about how UiPath licensing works here or dive deeper into our value-first approach to it in our UiPath licensing breakdown — but the big takeaway is this: you don’t have to worry about it if you’re not holding the license yourself.

How Healthcare Teams Use BPO + UiPath
Healthcare teams are buried in processes. Every claim, every report, every billing cycle is an opportunity to automate. But buying a bunch of software licenses and building a team to manage it? That’s a big lift.
With a BPO partner running UiPath automation behind the scenes, healthcare orgs can:
- Speed up billing
- Automate claims processing
- Handle patient intake faster
- Clean up the revenue cycle
And they can do it without adding full-time headcount or worrying about bot errors.
Want to see what kind of return that gets? Check our ROI Calculator.
You Don’t Need a Shelf Full of Licenses
Most organizations overestimate their needs. They buy licenses “just in case,” and those sit unused while the CFO wonders where the money went. With BPO, you get:
- No shelfware
- No surprise IT maintenance costs
- No internal license audits
Just clean, efficient automation that adapts to your needs. And when things do scale up? Your BPO provider adjusts with you.
It’s Not Just About Cutting Costs
Sure, BPO helps you save money. But the benefits go way beyond just cost savings:
Launch faster
BPO providers already have the tools, workflows, and automation frameworks in place. You don’t need to wait months for setup and hiring. You can go from idea to execution in weeks, sometimes even faster.
Get expert support
You’re not just outsourcing tasks; you’re tapping into a team that knows healthcare, RCM processes, automation platforms, and compliance. That level of domain-specific knowledge is hard (and expensive) to build in-house.
Reduce operational risk
With automation managed externally, you minimize the risk of downtime, security issues, or compliance errors. Your partner handles the heavy lifting and keeps everything running smoothly behind the scenes.
Deliver a better experience for your team and your patients
When your internal staff isn’t bogged down by repetitive work, they can focus on high-impact, human-centered tasks. That means happier teams and smoother experiences for your patients or clients.
You’re not just outsourcing. You’re upgrading. Also, if you want to know how to measure whether your automation is actually working, check out our RPA success metrics.
Wrapping It Up: Why BPO + Automation Just Makes Sense
Healthcare organizations have a multitude of responsibilities on their plate. The pressure to stay efficient, compliant, and financially lean has never been higher. That’s why Business Process Outsourcing, especially when paired with automation, is becoming a no-brainer.
You hand over repetitive, complex processes to a partner who knows how to streamline them. They bring in automation tools, manage the tech, and deliver the results—while you stay focused on your core business.
And when platforms like UiPath come into play, a BPO model helps you avoid costly licensing overhead and adapt easily to changes in pricing or demand. It’s flexible. It’s scalable. And it saves you from over-investing in tools or people you don’t need full-time.
So if you’re looking for a way to scale smarter, spend more efficiently, and automate without the usual pain points, BPO might just be the way forward.
Would you like to explore what that could look like for your team? Let’s talk!