“Automate or be automated.” In today’s race for efficiency, the paraphrase of GitHub co-founder Tom Preston-Werner rings truer than ever. With a flood of automation tech out there, how do you choose the best one for your business? And what if you need not one but a few to reach your productivity and revenue targets?

Navigating the automation maze can be daunting, but we’ve done the hard work, so you don’t have to. We’ve got 90+ curated options of automation tools with their pros, cons, features, and top use cases. Ready?

Automation Tool Ecosystem

Robotic Process Automation (RPA)

Robotic Process Automation Tools

UiPath leads Gartner’s Magic Quadrant for RPA, offering comprehensive discovery, testing, analytics, and automation deployment features through an intuitive drag-and-drop interface. Its broad adoption is beneficial, warranting easy integration and a strong developer network.

Industry focus: UiPath is versatile enough to serve organizations from any industry, from healthcare to retail

Main features: Studio, Orchestrator, sequence capture and automation, screen scraping, AI Center, API integrations

Pros:

  • Drag-and-drop framework supporting ease of use for non-developers and low level of entry
  • Intelligent automation features
  • Rich educational content, including UiPath Academy, community forums, and documentation
  • Dedicated features for all stages of automation, from discovery and development to deployment and debugging
  • Cloud deployment through UiPath Automation Cloud
  • Active community and large talent pool
  • A vast library of activity templates for various business purposes
  • Ready-made connectors for hundreds of business apps

Cons:

  • Pricing may be steep for smaller organizations

Pricing: free starter plan, pro plans starting at $420/month [link]

Unlike most mainstream RPA tools, Robocorp opts for open-source and code-centric RPA development, emphasizing flexibility over user-friendliness. With Python, one of the most popular and accessible programming languages, at its core, it streamlines bot creation and deployment, all from one platform.

Industry focus: Any

Main features: Control Room, Python-based environment, integration libraries, ReMark generative code assistant

Pros:

  • Open-source tool with good integration potential
  • Combines customizability with centralized automation management
  • Large talent pool (Python developers)
  • Based on a relatively simple programming language
  • Easily scalable costs

Cons:

  • Knowledge of Python is required, limiting usability for non-devs
  • Limited range of templates for standard automation tasks
  • Tool immaturity

Pricing: free developer plan, monthly subscription starting from $100/month [link]

Invoice IDs, addresses, dates, billing, and vendor details must all be extracted from the invoice and entered into your accounting system. This tedious chore requires hours of daily manual effort and prevents AP specialists from focusing on higher-value tasks.

Like UiPath, Automation Anywhere stands out in RPA with robust automation tools for discovery, automation management, and scaling. The company is also diving deep into generative AI with features like Automation Document Automation and IQBot. Plus, it offers top-notch user support, documentation, and training content for all automation skill levels.

Industry focus: Any, primarily healthcare, finance, IT, HR, operations, and manufacturing

Main features: IQBot, Automation Success Platform, Document Automation, Automation 360

Pros:

  • A solid choice for all-purpose automation
  • Intelligent automation features
  • Focus on visual development and ease of use
  • Customer support

Cons:

  • A more limited number of template processes and integrations when compared to UiPath
  • Complex license structure
  • Bugs are often reported upon new version releases

Pricing: depends on the number of device licenses and automation products used

Paper invoices may quickly pile up, and the more there are, the tougher it gets to screen accounting processes for errors and discrepancies continuously. Once invoices are processed, they end up scanned or, in the worst-case scenario, physically stored in files or folders, which makes them difficult to retrieve.

Blue Prism provides enterprise-grade RPA software with process discovery, analytics, and security features, excellent scaling capabilities, and flexible deployment options—on-premise, cloud, or hybrid. It prioritizes security and user-friendliness and excels in management and automation. 

Industry focus: Any, primarily healthcare, insurance, finance, public sector, energy, logistics, and hospitality

Main features: Control Room, Decipher Intelligent Document Processing, UX Builder, Chorus BPM, Director

Pros:

  • Ease of use
  • Enterprise focus
  • Strong debugging tools
  • Documenting and capturing features

Cons:

  • Stability following new version releases
  • High cost
  • Weaker community engagement

Pricing: subscription-based; consumption-based for additional bots

Manual approvals, handovers, version control, and managing past payments all contribute to slower invoice processing workflows. This forces businesses into a vicious cycle of endlessly recruiting additional accountants as the company grows.

Microsoft’s own RPA platform, Power Automate’s main strength lies in its native integration with Windows and business suite tools like Office 365, Dynamics 365, OneDrive, SharePoint, etc. Beyond seamless automation of Microsoft apps, Power Automate offers pre-built connectors for other software, low-code automation programming, intelligent automation, and other features targeted at non-technical users.

Industry focus: Any

Main features: Copilot, Digital Process Automation, AI insights and recommendations, Center of Excellence, Managed Environments

Pros:

  • Close integration with Windows and Microsoft app ecosystem
  • Focus on daily tasks based on well-known apps
  • Accessibility for non-technical users
  • Pre-programmed workflows
  • Great support and documentation

Cons:

  • Low-code focus limits more complex automation
  • Troubleshooting can be difficult in the case of more complex, multi-app deployments

Pricing: free trial available; attended automation $15/user, unattended automation $150/bot [link]

IBM’s RPA suite offers attended and unattended bots, API integrations, low-code tools, and process discovery features. Like other top platforms, IBM emphasizes user-friendly features like visual editing, collaboration, templates, and workflow tracking. Their standout in intelligent automation is Watsonx Orchestrate, a natural language automation hub.

Industry focus: Any focus on IT, telecom, tech, insurance, finance

Main features: Watsonx Orchestrate, task and process mining,

Pros:

  • Integrated with other IBM products
  • Focus on AI features
  • Support
  • Scaling features

Cons:

  • Minor stability issues
  • Reviewers report difficulties during the setup
  • High entry-level difficulty
  • Pricing

Pricing: 30-day trial available; separate options for SaaS and on-premise deployments that depend on the number of bots and environments; get the quote and assess RPA ROI [link]

ElectroNeek is an Intelligent Automation platform built around AI Software Bots and technologies like intelligent document processing, NLP, and generative language models. The solution prioritizes non-technical users, enabling them to build automation scripts with conversational, human-like commands and a no-code environment.

Industry focus: IT, insurance, healthcare

Main features: Easley AI, IntelliDocs, Automation Hub, Business Hub, Service Hub, SaaS Orchestrator, Bot Runner

Pros:

  • AI focus
  • Low-/no-code approach
  • Easy and fast implementation
  • Competitive pricing

Cons:

  • Limited features and integrations when compared to major RPA platforms
  • Performance issues
  • Support is responsive but not always available
  • Resources and documentation may be insufficient for more advanced purposes

Pricing: free learning plan available; paid plans starting from $675 per month [link]

Nintex is an end-to-end process automation platform created to help organizations discover, automate, and optimize their operations. It aims to simplify form automation, document creation, process mapping, and reporting while allowing developers to build custom applications.

Industry focus: banking and finance, government services, energy, education, manufacturing, food & beverage

Main features: Process Discovery, Process Manager, Forms Automation, DocGen

Pros:

  • Integration with Adobe, Office 365, and Salesforce products
  • Solid documentation-focused functionalities like signatures and document creation

Cons:

  • Relatively small user community
  • Falls behind major RPA platforms in terms of features, particularly AI

Pricing: varies depending on the product [link]

Tungsten Automation is a smart hub for data-heavy tasks like document handling, invoice processing, and streamlining workflows. Its AI excels in generative capabilities such as content creation and text comprehension while bridging businesses, suppliers, and finance.

Industry focus: All; mainly banking and finance, healthcare, public sector, supply chain, insurance

Main features: TotalAgility, e-Invoice Network, Insight, AP Essentials, Power PDF, ControlSuite

Pros:

  • Strong invoice- and AP-oriented automation features
  • Focus on document automation and editing

Cons:

  • Process discovery, scalability, recording, and other options lag behind major competitors

Pricing: available upon request; demo available

WorkFusion stands out by taking a more humane approach to automation. Instead of RPA bots, WorkFusion’s customers gain access to AI Digital Workforce, a team of named, purpose-made intelligent assistants such as Casey, Customer Service Coordinator, or Isaac, Transaction Monitoring Investigator. Digital workers can be deployed jointly to enhance one another’s capabilities. Users can also create customized Digital Workers to perform the predefined workflows independently or to support employees in their daily tasks.

Industry focus: mostly banking and financial services

Main features: Digital Workers, Intelligent Document Processing

Pros:

  • Ease of use
  • Out-of-the-box automations for specific tasks
  • Easy customizability
  • Focus on the finance industry

Cons:

  • Narrow application beyond the financial industry
  • Limited ML capabilities
  • Some users report insufficient processing speed

Pricing: available upon request; demo available

OpenBots is an RPA automation platform that streamlines document tasks: migrating documentation data into enterprise systems, creating forms, extracting specific details, and more. It uses generative AI to process structured and unstructured documents, gives users both cloud and on-premise deployment options, and solid low-code bot building, orchestration, and monitoring tools.

Industry focus: any; banking and finance, healthcare, manufacturing, logistics, insurance, legal, construction, asset management

Main features: Form Builder, Business Center, Studio, Process Discovery

Pros:

  • Easy form and automated website creation
  • Zero-bot licensing
  • Scalability

Cons:

  • Lacks advanced features offered by larger competitors
  • Slower support turnaround
  • No ML, process mining, and task mining functionalities

Pricing: consumption-based, available upon request; demo available

Rocketbot is a Python-based RPA platform that aims to combine the accessibility of ready-made automation components with the flexibility of custom coding. In addition to the necessary bot development, orchestration, and security functionalities, Rocketbot boasts additional features for customer experience, analysis, and text extraction.

Industry focus: finance, retail, manufacturing, logistics, healthcare, insurance

Main features: Xperience, Telescope, Studio, Orchestrator

Pros:

  • Out-of-the-box automation segments
  • Customizable with Python coding

Cons:

  • Limited AI functionalities
  • Possible performance issues when running large numbers of bots concurrently

Pricing: based on products used; annual on-premise plans starting from $2400 per year; free trial available [link]

akaBot is a user-centric RPA platform that favors easy-to-use discovery, development, monitoring, and analytics tools. It excels at bot-human teamwork, with a particular focus on invoice handling. Plus, it provides auxiliary assessment, implementation, and migration services.

Industry focus: accounting services across industries: banking, retail, services, manufacturing, healthcare, telecom, insurance, logistics

Main features: Hub, Center, Vision, Collaboration, Studio, Insights, Agent

Pros:

  • Excels at invoice processing
  • Additional RPA-related services

Cons:

  • Limited customizability
  • Occasional OCR and data extraction accuracy issues

Pricing: free trials are available for each plan; pricing available upon request 

Developed by Infosys, AssistEdge is built around a Connected Enterprise where human employees, AI, and automation work together toward digital transformation. As a part of a larger automation ecosystem, AssistEdge is perfect for businesses that seek to improve their contract processing, supply chain, insurance underwriting, and customer care workflows. It’s also integrated with PolarisEdge, an AI-based digital transformation support system.

Industry focus: banking, supply chain, telecom, manufacturing, insurance, retail, legal

Main features: Discover, Engage, XtractEdge Contract Analysis, XtractEdge Commercial Insurance, TradeEdge Network

Pros:

  • Perfect for automating customer support and underwriting workflows
  • ML-driven contract analytics and insights
  • Aids in connecting supply chain links and automating logistics processes
  • Integrated with other Infosys products, including PolarisEdge

Cons:

  • Limited integrations with third-party software
  • Occasionally clunky interface
  • Complex and time-consuming configuration

Pricing: available upon request; demo available

Self-named hyperautomation platform, AutomationEdge is all about integrations, function-specific automation solutions, and AI. The platform seamlessly interacts with various structured and unstructured data sources and connects to many popular business apps via its Integration Platform. AutomationEdge also applies generative and cognitive AI to boost its intelligent document processing and communication between employees, clients, and partners through smart chatbots.

Industry focus: healthcare, banking, insurance, manufacturing, telecom

Main features: DocEdge, CogniBot, IT Process Automation, SolFlo

Pros:

  • Combines features of no-code, low-code, and pro-code approaches
  • Extensive integration library
  • Vast pre-made, reusable automation solutions
  • Flexible pricing model
  • ML, NLP, and conversational AI functionalities

Cons:

  • Issues when using a single account on multiple devices
  • The steep learning curve for more advanced features
  • Complex configuration

Pricing: pay-as-you-go pricing; free starter plan available, paid plans available upon request [link]

Resolve’s approach is to focus on one thing, and one thing only: delivering purpose-built, intelligent automation solutions for IT departments for faster service delivery and troubleshooting at lower cost and effort. With Resolve, businesses can streamline all sorts of IT workflows: cloud operations, IT operations, dependency mapping, orchestration, service management, network operations, and discovery.

Industry focus: IT, financial services

Main features: Actions, Insights, Automation Exchange

Pros:

  • Designed specifically for IT automation
  • Over 5000 ready-made integrations and workflows
  • ML-enabled automation recommendations
  • Flexible, automation-as-a-service model

Cons:

  • Limited use in departments other than IT
  • Stability issues

Pricing: pricing is available upon request; demo is available

TruBot is a flexible RPA platform with intelligent automation capabilities that can be applied in any industry. It is built around three main activities: data extraction, automation, and analysis. As such, TruBot is an all-round solid choice for RPA automation with interesting features like Big Data pattern analytics, document management, or face recognition.

Industry focus: banking and finance, real estate, insurance, healthcare, manufacturing, logistics

Main features: TruCap+, TruBot, TruAI

Pros:

  • Rich library of ready-made components
  • Unique features like Big Data pattern analytics, document administration, or biometric matching
  • Visual, low-code bot development

Cons:

  • Some users report that the UI isn’t intuitive enough
  • Limited customization features for advanced users
  • Limited discovery features

Pricing: product and volume-based; demo available

Cyclone Robotics, a top-tier Chinese RPA developer, offers a comprehensive automation platform with core features: discovery, bot creation, management hubs, smart document processing, low-code and no-code options, and task recording. They specialize in SMB automation and mobile-friendly automated workflow deployment, including creating, testing, and deploying selected automated workflows on mobile devices. 

Industry focus: logistics, finance, healthcare, governmental services, e-commerce, energy, supply chain

Main features: EasyPie, RPA Mobile, AI Skill Studio, Intelligent Assistant, 

Pros:

  • Mobile automation development
  • Dedicated automation features for small and medium businesses
  • Wide variety of tools for all automation purposes

Cons:

  • Cyclone lags when it comes to more advanced automation features
  • Maintenance-heavy
  • Complex configuration

Pricing: demo available, pricing available upon request

MuleSoft Automation is Salesforce’s proprietary RPA platform, making it perfect for automating all workflows inside Salesforce CRM or related systems. This includes Anypoint Platform for API integrations and MuleSoft Composer, a business team-oriented app connector. MuleSoft enables no-code, code-based, and natural language bot scripting, task capture, and easy integration of AI into the existing systems.

Industry focus: telecom, finance, government services, healthcare, education, insurance, manufacturing, retail

Main features: Builder, Recorder, AI, Anypoint Platform, Composer

Pros:

  • Part of the Salesforce ecosystem
  • Excellent support and a vast user community
  • Great integration functionalities
  • AI tools

Cons:

  • Complex setup relying on external integrations
  • Compatibility issues upon new version releases
  • Steep learning curve

Pricing: usage-based; free trial available [link]

G1ANT is a partially open-source RPA platform that allows developers to easily extend its core functionalities with self-made add-ons, commands, triggers, and more. Thanks to this flexibility, G1ANT is well-suited to the needs of enterprises of any size.

Industry focus: finance, healthcare, education, insurance, manufacturing, QA, energy, logistics

Main features: G1ANT.Studio, G1ANT.Orchestrator, G1ANT.ProcessMining.

Pros:

  • Open-source and code-based
  • Simple UI
  • Uses popular coding languages such as Java, Python, and C#
  • Customizability

Cons:

  • Requires programming skills
  • Lack of educational content
  • Limited built-in features, integrations, and automation modules

Pricing: available upon request

GIBots is a no-code intelligent automation platform that applies generative AI, ML, and NLP to facilitate document digitization and all data-based decisions. The platform stands out from the competition thanks to its spatial data integration, background verification, and engineering drawing support features.

Industry focus: engineering, telecom, energy, logistics, finance, healthcare, insurance

Main features: GeoTwinX, Design2action, Smart Background Verification

Pros:

  • Unique, niche features

Cons:

  • Low maturity
  • Limited built-in features, integrations, and automation modules

Pricing: available upon request

Nividous combines RPA, BPM, and AI technologies to help its customers automate structured and unstructured data operations, business processes, RCM, and more. In addition to automation development, Nividous offers digital transformation services like discovery, BPM management, consulting, and support.

Industry focus: finance, healthcare, insurance, manufacturing, life science, logistics

Main features: Studio, Smart Bots, Control Center, Accelerators

Pros:

  • Ease of use
  • Mobile automation
  • Ready-made implementation accelerators

Cons:

  • Insufficient educational resources and documentation
  • Limited integrations for less popular business apps

Pricing: available upon request, ROI calculator and free demo available

Bizagi is built on three pillars: low-code enterprise applications, process automation, and AI. Experience Matrix informs developers about stakeholders, data, and interactions, allowing them to turn knowledge into automated workflows in drag-and-drop App Designer and App Studio. Before the automation goes live, users can simulate it in a safe testing environment.

Industry focus: finance, healthcare, insurance, manufacturing, retail, energy, government services

Main features: Ada AI Assistant, Experience Matrix, App Designer, Process Simulation

Pros:

  • Solid library of connectors, accelerators, and visual widgets
  • Educational content, courses, and certifications

Cons:

  • Limited customization
  • Reporting and monitoring issues

Pricing: consumption-based; demo available

BotCity is an open-source, Python-based RPA and IDP platform that promises significantly better performance, scalability, and cost-efficiency than low-code tools without vendor lock-in. Users can leverage over 440,000 Python libraries, and as an open-source framework, BotCity is compatible with Java and JS, further expanding an already vast pool of developers who can work with the platform.

Industry focus: any

Main features: Studio, Frameworks, Runners, Maestro Orchestrator

Pros:

  • Open-source
  • Large developer pool
  • More than 440,000 Python libraries are available
  • Flexibility

Cons:

  • Unintuitive interface in Studio and Maestro Orchestrator
  • Requires coding skills

Pricing: Pricing for paid plans is available upon request; a limited Community plan is available for free [link]

Automai RPA aims to host all automation efforts on one platform: performance testing, monitoring, and business processes through no-code RPA. Smart task recording, quick script editing, and integrations with all major business apps further reduce friction between developers, dev ops, and business teams.

Industry focus: healthcare, finance, education, manufacturing

Main features: Application Performance Monitoring, Functional Testing, Performance Testing

Pros:

  • Code-free
  • Bringing all teams together into a single platform
  • Out-of-the-box automation solutions for popular business applications

Cons:

  • Little focus on AI capabilities
  • Platform immaturity

Pricing: available upon request; free trials and demos available for all core features

The service is available in a SaaS model, allowing flexibility and scalability. Using Intelligent Process Automation, Celaton empowers users with efficient document processing and BPA workflows via inSTREAM. The platform features automatic data handling, no-code UI, and ongoing ML-driven improvements, all in a scalable SaaS format.

Industry focus: retail, logistics, rail, travel, BPO, manufacturing

Main features: Business Process Automation, Intelligent Document Processing

Pros:

  • Excels at IDP and BPA
  • AI features
  • Self-improving
  • Consulting services

Cons:

  • Limited integrations
  • Sparse educational resources

Pricing: available upon request; demo available

The Austrian software consulting company Cicero offers an enterprise solutions suite, including CRM, ERP, and Document Management System (DMS). The latter allows businesses to quickly retrieve and file documentation, map and optimize document-heavy processes, and easily manage invoices, emails, and records without coding.

Industry focus: banking, insurance, smart city, non-profit, sports

Main features: DMS

Pros:

  • Focus on document processing

Cons:

  • Little in terms of AI or innovation
  • No educational content
  • Local focus
  • Narrow scope of services

Pricing: available upon request

While more modest than global RPA providers, Cloudstorm stands out from the RPA crowd in two ways. Firstly, it uses its proprietary Process Discovery tool Nika to collect feedback straight from employees, visualize processes, and validate automation business cases in a more human-centric way. Secondly, it offers end-to-end RPA services at a fixed cost rather than a usage-based price. Companies can also hire Cloudstorm developers remotely to scale up their existing RPA projects.

Industry focus: transportation, tech, IT

Main features: Nika, On-Demand RPA Developers

Pros:

  • Human-centric Process discovery
  • Predictable pricing
  • RPA developer outsourcing

Cons:

  • Lack of advanced features
  • Integrations with basic business apps only

Pricing: Fixed monthly price starting at €500 for RPA services [link]

It is not an automation tool but rather an automation optimization platform. Turbotic is an end-to-end environment designed to help organizations scale, monitor, deploy, and manage their automation projects. Starting from consulting ideas and opportunities, Turbotic leverages AI to lead its customers through the entire automation journey, complete with implementing RPA solutions from leading vendors such as UiPath, Power Automate, Automation Anywhere, and Blue Prism.

Industry focus: any

Main features: LLM Orchestration, Monitoring, Access Manager,

Pros:

  • Dedicated orchestration tool
  • AI and LLM features
  • Integrated with all major RPA platforms

Cons:

  • Minor UX issues

Pricing: available upon request; free trial available

Automate is the RPA component of a larger ecosystem from Fortra, a software company specializing in cybersecurity systems. The platform has fundamental automation features like API integrations, premade sequences, intelligent document processing, desktop and browser recording, and no-code bot building. One advantage that users often mention is simplicity: Fortra Automate is easy to configure, set up, and deploy.

Industry focus: healthcare, banking, insurance

Main features: UI Automation, API Integration Kit, Native Actions

Pros:

  • Part of the larger Fortra suite
  • Educational resources and courses
  • Simple pricing scheme

Cons:

  • Memory management issues
  • Steep learning curve

Pricing: plans start from $5000; free trial available [link]

Business Process Automation (BPA)

Business Process Automation Tools

BPA platforms excel in streamlining and coordinating cross-platform processes like onboarding and sales.

Integrify’s BPA platform puts customization first: its users can build their own automations code-free, design smart forms and integrate them with company databases, create tailored self-service portals, track performance, and more. All automated processes are easy to scale and integrate with third-party apps via REST API or ready-made connectors.

Industry focus: healthcare, finance, pharma, manufacturing, construction, non-profit, government services

Main features: Process Builder, Form Designer, Custom Service Portal

Pros:

  • Dedicated features for form and service portal building
  • Integrations
  • Ease of use

Cons:

  • Limited reporting features
  • Users report issues with UI usability

Pricing: available upon request; demos and trials available

Process Automation is a part of Oracle Cloud Infrastructure that enables developers and business users to streamline repetitive workflows through no-code automations across SaaS and on-premise apps. The platform is also compatible with user-built extensions and focuses on reusable components for faster development.

Industry focus: healthcare, finance, pharma, manufacturing, government services, telecom, retail

Main features: Intelligent Document Processing, Oracle Integration,

Pros:

  • Native part of Oracle Cloud Infrastructure
  • Rich documentation, educational content, certification, and more resources

Cons:

  • Interface usability
  • Support responsiveness

Pricing: usage-based; free trial available [link]

CMW streamlines Business Process Management with low-code tools, empowering business folks in automation and digital transformation. Visualize, model, and automate processes easily in-browser while centralizing tasks, docs, and teams in one collaborative, customizable hub. It democratizes process mapping, modeling, and automation through visualizations while allowing basic BPM functions like simple configuration, integration, and form building to be handled directly in a browser. CMW Platform is also a task management tool, centralizing all processes, documents, and people in a single, collaboration-oriented, low-code-configurable space.

Industry focus: banking, logistics, education, IT

Main features: Task Management, BPM, Process Automation

Pros:

  • Low-code, visual configuration
  • Simple, intuitive design
  • Mobile support
  • Task management tools

Cons:

  • Initial setup
  • High cost

Pricing: solutions starting from $4990; free trial available [link]

With a focus on simplicity and quick results, Pipefy leverages low-code automation, direct app creation, workflow templates, and AI. Its specialized HR and procurement tools, combined with flexible automation and integrations, suit any business.

Industry focus: any

Main features: Custom Workflows, Procure-to-Pay, HR Service Delivery

Pros:

  • Over 300 integrations
  • Dedicated solutions for procurement and HR teams

Cons:

  • Limited search and reporting functions

Pricing: plans start from $20/user per month; free starter plan and demo available [link]

Kissflow is the go-to no-/low-code platform for workflow automation, app development, and case management in enterprise settings. It has comprehensive features like forms, pages, boards, ample integrations, analytics, monitoring, auditing, and more. Still, despite targeting mainly enterprise users, it balances complexity and accessibility for big corporations and smaller companies alike. The platform has strong case management capabilities with bug tracking, ticketing, and helpdesk tools.

Industry focus: finance, healthcare, energy, manufacturing, insurance, retail

Main features: Application Development, Workflow Management, Case Management

Pros:

  • No-code and low-code development
  • Case management features
  • Enterprise focus
  • Ease of use

Cons:

  • Pricing for SMEs
  • Users report insufficient customer support

Pricing: paid plans starting from $1500/month; free demo available [link]

Appian delivers a full suite of enterprise-grade business process automation tools emphasizing quick builds, data cohesion, and simplicity for non-tech users. It leverages process mining, RPA, AI, APIs, and IDP in an accessible low-code framework to cater to business users.

Industry focus: manufacturing, pharma, telecom, finance, governmental services, insurance

Main features: Data Fabric, Case Management Studio

Pros:

  • AI features
  • Mobile automation functionalities
  • Enterprise focus
  • Fast automation development

Cons:

  • Limited customization
  • Price can be an issue for smaller organizations

Pricing: available upon request; free trial available

ProcessMaker is an AI-driven, low-code automation for streamlined workflows, document handling, and smart task support. With built-in next-gen AI features and natural language capabilities, the platform allows quick, code-free process mapping and translation, unstructured data processing, and efficient workflows for clear business insights. All without the need for extensive coding.

Industry focus: finance, higher education, healthcare, government services, manufacturing, insurance, retail

Main features: BPA, IDP, Decision Engine

Pros:

  • Intelligent and generative AI capabilities
  • Decision support tools
  • Low-code

Cons:

  • Performance issues on new update releases
  • Documentation isn’t always up-to-date with new releases

Pricing: available upon request; free demo available [link]

Camunda excels in orchestrating processes and uniting teams, systems, and devices for digital transformation. Specifically, it links business and IT, manages human workflows, and boosts process transparency. Zeebee, their automation platform, thrives on collaboration and works with various programming languages.

Industry focus: finance, insurance, media, telecom, public services,

Main features: Form Builder, Modeler, Tasklist, Zeebee, Optimize

Pros:

  • Process orchestration focus
  • Visual programming
  • Features for non-automated tasks and human workflows
  • Vast resources and educational content
  • Flexible automation and decision platform

Cons:

  • Limited discovery features
  • Version upgrade issues reported in the past

Pricing: SaaS plans start from €99 monthly, pricing for self-managed and enterprise plans available upon request; free trial available [link]

Pega, a leader in enterprise management, now packs AI into its Business Process Automation platform. Beyond standard BPA features like low-code, process mining, and integrations, it delivers AI-powered real-time decisions and predictive analytics. Additionally, its generative AI streamlines process mapping, crafts personalized content, and aids customer care.

Industry focus: finance, insurance, healthcare, media, telecom, public services

Main features: GenAI, Process AI, Process Fabric, X-ray Vision, Agile Workbench

Pros:

  • Gen AI features
  • Native integration with Pega CRM
  • Complete BPA suite
  • Dedicated tools for customer-oriented workflows

Cons:

  • Steep learning curve
  • Cost, particularly for SMEs
  • Resource-intensive

Pricing: product-based, Pega Platform plans starting from $35/user per month; free trial available [link]

Process Street is an AI-powered workflow automation platform allowing for easy automation of processes, forms, data sets, and documents. With Process Street, teams can automatically manage the stream of data into a centralized location to prevent siloes and keep all departments connected. Process AI aids users in process creation, content generation, and identifying improvements. The platform can also be managed remotely through dedicated apps for Android, iOS, Slack, and Microsoft Teams or dedicated integrations with Make, Zapier, and Power Automate.

Industry focus: finance, property management, healthcare, tech

Main features: Data Sets, Forms, Pages, Workflows, Process AI

Pros:

  • Can be managed remotely from dedicated apps
  • AI features
  • Document and data processing and management functionalities

Cons:

  • Sparse documentation
  • UX/UI issues

Pricing: plans start from $100 per month; free trial available [link]

ActiveBatch is a central management hub for all automation efforts across the organization. This is made possible thanks to full support for all major business applications and further expanded through its Super REST API Adapter. Another standout feature is a code-free job scheduling that allows business users to easily set complex triggers, automate workflows, and handle other orchestration tasks that normally require IT assistance.

Industry focus: finance, public services, retail, telecom, healthcare

Main features: Job Steps Library, Event Automation, SLA Monitor, Interfaces

Pros:

  • Ease of use
  • Flexibility

Cons:

  • The documentation and resources provided aren’t detailed enough
  • Complex integration for less popular tools

Pricing: available upon request; free demo available [link]

SAP is already a leading global ERP platform, and its Build Process Automation is there to push its capabilities even further. Build Process Automation was designed with SAP automation in mind, making the tool particularly useful for big enterprises that want to streamline or scale up their SAP S/4HANA workflows or connect them with other products from the SAP Build suite.

Industry focus: any, mostly enterprise-grade

Main features: combines RPA, AI, and workflow automation with accessibility features like no-code or a task recorder

Pros:

  • Native SAP integration
  • Connects with other SAP Build solutions
  • Enterprise focus
  • Ease of use for non-developers

Cons:

  • Not as efficient with platforms other than SAP
  • Occasional performance issues

Pricing: advanced user plan $180/user per year, additional users $24/user per year; attended and unattended automation $6564 per year; free trial available [link]

The ARIS stack offers BPA, process mining, automation, and risk management tools. Its mapping tool allows users to enjoy object reusability, AI-driven visualization, and detailed dashboards for informed process analysis and monitoring. Additionally, the platform accelerators enhance third-party app functionality and identify key process issues. Plus, there’s a dedicated Community portal with resources, forums, and other materials for knowledge sharing and support.

Industry focus: any

Main features: Smart Modeling, dashboards and reports, Accelerators

Pros:

  • ARIS Community portal
  • Dedicated risk and compliance tools
  • Purpose-made Accelerators for specific apps
  • AI-supported modeling
  • Extensive process mining features

Cons:

  • Complex pricing structure
  • Steep learning curve

Pricing: Contributor plan: separate plans for each product; BPA from €125/user per month; Process Mining from €1200/user per month with free plan available; pricing for Automation and Risk & Compliance available upon request [link]

Aiwozo is a one-stop automation solution, integrating RPA and AI to assist organizations during their digital transformation’s discover, build, manage, and run stages. Its discovery tool auto-creates process maps and documentation and transfers them to the visual automation builder. AI, ML, and NLP features are used for text and image analysis and train bots to excel in new tasks.

Industry focus: healthcare, finance, insurance, retail, shared services

Main features: Discover, Studio, Task Capture, DocuBot, WorkZone, Insights

Pros:

  • Automatic process map generation
  • AI and ML features
  • Complete intelligent automation package

Cons:

  • Limited number of integrations
  • Lack of educational resources

Pricing: plans starting from $14,000 per year; free plan available [link]

Bonitasoft is an open-source BPM platform that relies both on visual and code-based development to allow business users and IT teams to collaborate and simplify project governance. Thanks to this flexibility, it is a perfect fit for developers, DevOps, and executives alike, assisting them in process automation, IT modernization, and orchestration. The platform’s own capabilities are extended through partnerships with Amazon Web Services for cloud, DocuSign for signature management, Talend for data integration, and UiPath for RPA.

Industry focus: finance, manufacturing, education, energy, telecom, healthcare, public services, retail

Main features: offers end-to-end services, from PoC to rollout

Pros:

  • Open-source
  • Visual and full-code development
  • Technological partnerships
  • Development services

Cons:

  • UI can be confusing
  • Initial complexity

Pricing: available upon request; free community edition available [link]

Workflow and Integration Platforms

With APIs, many connectors, data pipeline automation, and reusable, easy-to-distribute integrations, Tray.io is a simple but potent automation and integration platform. Instead of focusing on one or two approaches to automation, It gives users the flexibility to build automations through a no-code visual interface, coding, or natural language-based chat.

Industry focus: finance, tech, real estate, telecom

Main features: Tray Build, Tray Code, Tray Chat, Merlin AI, Enterprise Core

Pros:

  • Intuitive
  • Hundreds of app connectors
  • Code, visual, and chat-based automation
  • Customer service and resources

Cons:

  • Occasionally fails to log and communicate errors

Pricing: usage-based iPaaS pricing, plans available upon request; free trial and demo available [link]

Jenkins is an open-source automation server with 1,900+ plugins, empowering developers to enhance their project tools. Powered by community contributions and donations, it is free to use, making it a viable option for small projects that are new to these kinds of solutions.

Industry focus: any

Main features: community, plugin Health Score

Pros:

  • Open-source
  • Free to use
  • A multitude of plugins for projects of any scale
  • Empowers other tools and customizability
  • Built by developers for developers

Cons:

  • Programming knowledge required
  • Lack of official support (other than the community and individual plugin documentation)
  • Security may be an issue for some plugins

Pricing: doesn’t apply

Jitterbit brings automation, integration, and low-code app development to a single platform to boost the productivity of enterprise teams. Harmony, its iPaaS, allows for simple system connecting, electronic data interchange, API management, and workflow automation using a visual interface and third-party app connectors. Vinyl is a secure, scalable, compact app development tool for cloud, on-prem, and Jitterbit-hosted SaaS.

Industry focus: IT

Main features: API Manager, Management Console, Cloud Studio, Data Loader

Pros:

  • Low-code, visual development
  • Easy integration building
  • Dedicated tool for Salesforce data management

Cons:

  • Lacking tutorial and documentation

Pricing: available upon request; free demo available [link]

Boomi supports businesses in bridging the gap between all their systems by providing thousands of prebuilt app connectors, API management, and real-time, event-based integrations aided by tips from self-learning generative AI. The platform also offers dedicated features for B2B communication and data centralization and its own no-code workflow automation engine.

Industry focus: healthcare, manufacturing, finance, retail, public services, higher education

Main features: API Management, Event Streams, Flow, B2B/EDI Management, Master Data Hub, Boomi AI

Pros:

  • More than 300,000 app connectors supported
  • Variety of integration-centric tools
  • Gen AI features

Cons:

  • Complex implementation
  • UI accessibility
  • Cost for smaller businesses

Pricing: product and connector-based; free trial and demo available [link]

Zapier stands out as a premier automation and integration platform, blending ease of use with versatility—with no coding needed. Simple in use as it is, it adeptly orchestrates intricate workflows, bridging the gap between business tools. Zapier is also at the forefront of AI advancements in chatbots, workflow design, and virtual workforces, offering a rich suite of integrations, a user-friendly automation editor, and tailored database and app tools.

Industry focus: any

Main features: Zaps, Tables, Interfaces

Pros:

  • Fit for any business size
  • Over 6000 app connectors
  • Wide selection of pre-built workflows
  • Easy to customize
  • Popularity

Cons:

  • Costs can add up quickly for task-intensive automation
  • Setting up more complicated workflows can be challenging for new users

Pricing: usage-based; limited free plan and trials available [link]

Workato is a code-free, AI-driven integration and automation platform created for business users and IT teams. With it, users can build custom applications, automation bots, and data integrations based on actions, triggers, and ready-made templates called recipes. AI-powered Copilots assist users in all these efforts, turning natural-language questions into app development, integration, and automation insights, while GEARS AI supports adoption, governance, and execution.

Industry focus: any

Main features: Recipes, Copilots, GEARS AI, Workflow Apps

Pros:

  • AI features and integrations
  • Combines robust integration and automation features
  • Over 1000 app integrations and a dedicated API management platform
  • Utilizes ML and internal data to self-improve
  • Simplicity

Cons:

  • Complex new user onboarding
  • Occasional performance issues at heavier workloads

Pricing: usage-based, available upon request; free trial and demo available [link]

ONEiO is a cloud-based integration platform specializing in IT service management tools like ServiceNow, Jira, or Remedy, and popular business tools such as Salesforce, HubSpot, or Slack. The platform focuses on enterprise clients, promising zero downtimes no matter the scale and ready-made, no-code solutions even for complex integrations. ONEiO uses its own AI-based integration logic model to scale up and accelerate integration with multiple vendors and customers.

Industry focus: IT, telecom, manufacturing

Main features: ONEAi, Rule Robot

Pros:

  • Over 1000 integrations, including apps and service providers
  • Focus on IT, enterprises, and service providers
  • AI-powered integration engine

Cons:

  • Limited integration lifecycle management features

Pricing: separate plans for service providers and enterprises; free trial available

Celigo is an iPaaS (Integration Platform as a service) built to give organizations full visibility into their teams, data, and tech stack and the ability to control them all from a single location. Celigo has a self-service, UX-focused interface for business users and a dedicated developer platform, including AI-assisted code writing in SQL, JavaScript, and Handlebars. Celigo’s error management tool uses AI and ML, which auto-resolve errors, handle recovery, and send automated alerts. Users can connect applications through pre-built connectors or the API Management tool.

Industry focus: insurance, healthcare, tech,

Main features: API Management, Code Assistant, AI/ML Error Management

Pros:

  • Pre-built and universal connectors supporting over 100,000 apps
  • AI features for coding and error handling
  • Supports both no-code and pro-code approach

Cons:

  • Error logs could be more detailed
  • Low customizability for pre-built connectors

Pricing: usage-based; free trial and demo available

Two fundamental features of Make are visual workflow automation and quick idea execution. Thanks to its simple, drag-and-drop builder, workflow templates, and 1,000+ supported apps, business users can automate processes across all used systems without IT support. Scenarios can be effortlessly scheduled and monitored in real-time and then distributed and reused by team members. Make also facilitates execution history tracking, data manipulation, and error handling.

Industry focus: insurance, healthcare, tech, retail

Main features: Visual UI, template library

Pros:

  • No-code automation and integration
  • Over 1000 app connectors
  • Easy and intuitive

Cons:

  • Lack of AI features
  • Limited documentation

Pricing: usage- and product-based plans starting from $9/user per month; free plan available [link]

Document and Content Management Automation

Keeping all content produced and used within a company in check is crucial for operational consistency. Yet, growing businesses face escalating complexities in content management. With time, ensuring tight version control, managing access rights, and finding information become increasingly difficult.

Document and Content Management Automation

Laserfiche is a leading Enterprise Content Management (ECM) and Business Process Automation (BPA) platform that helps clients navigate all document-focused workflows. Its AI-based tools automatically handle data classification, transfer, extraction, and processing to manage high volumes of documentation quickly. Laserfiche’s automation features revolve around document handoffs, approvals, versioning, and retrieval, while governance and security tools allow companies to maintain compliance and process visibility.

Industry focus: healthcare, education, government services, finance, manufacturing, logistics

Main features: Intelligent Data Capture, Document & Records Management, Solution Marketplace, Information Governance

Pros:

  • Documentation workflow templates
  • Safety and compliance features
  • AI features for document processing
  • Low-code automation

Cons:

  • Support response wait times
  • Differences between cloud and self-hosted versions

Pricing: plans start at $50/user per month; free demo available [link]

Part of the Hyland suite, OnBase is a content management tool for efficient document handling, from capture and classification to compliance checks and workflow automation. It boasts collaboration features like co-authoring, versioning, task management, and security, enabling comprehensive information lifecycle management and data tracking.

Industry focus: insurance, healthcare, finance, public services

Main features: Process automation, Retention, and records management, Automated multichannel capture

Pros:

  • Wide variety of content-related tools
  • Part of the Hyland product suite
  • Integrations with major business systems

Cons:

  • Difficult configuration and update processes
  • Support isn’t always able to solve more complex issues

Pricing: available upon request; free demo available

Bit.ai is a simple but powerful knowledge and document management software that uses AI to aid users in content generation and brainstorming. Its document creator elevates the capabilities of standard writing tools with AI-assisted authoring, collaboration, custom elements, and support for rich media, code blocks, and more. This and other content can be structured, shared, connected, and centralized via Smart Wikis, embedded in websites, or turned into client portals such as knowledge centers or course platforms.

Industry focus: any

Main features: Smart Documents, Smart Wikis, Client Portal, AI Genius Writer, Workspaces

Pros:

  • AI-assisted content and ideas generation
  • Advanced document edition
  • Easy wiki building and knowledge sharing
  • Customer portals

Cons:

  • Insufficient training materials
  • Expensive when compared to other document management tools
  • Unintuitive interface

Pricing: paid plans start from $12/user per month; free plan and demo available [link]

SharePoint houses content created by other Microsoft tools, streamlining sharing and access across users and devices with fast search and mobile capabilities. It amplifies its features when integrated with Power Automate or Power Apps to create custom applications that can be accessed directly from SharePoint.

Industry focus: any

Main features: content management, collaboration

Pros:

  • Native integration with other Microsoft products
  • Interface will seem familiar to Windows user
  • Easy cross-device sharing and access
  • Included in Microsoft 365 subscription plans

Cons:

  • It may not fit well into more diverse software ecosystems

Pricing: $5/user per month (OneDrive and Microsoft Lists included), $12.50/user per month (as a part of Microsoft 365) [link]

Box was created to assist businesses in documentation workflows through the entire content lifecycle. It offers distinct tools for collaborative text-based and visual content creation supported by generative AI, publishing, document signing, workflow automation, migration, governance, and security. Box can easily integrate with other tools and platforms, either through API or ready-made connectors.

Industry focus: finance, healthcare, media, government services, education, retail

Main features: Notes, Canvas, Hubs, Sign, Relay

Pros:

  • End-to-end content management and automation
  • Dedicated tools for all content-related processes
  • Over 1500 integrations with third-party apps
  • Generative AI features for content creation and management
  • Security and compliance features

Cons:

  • Mobile app performance
  • Relatively expensive, particularly at higher numbers of users

Pricing: individual plans starting at €9/user per month; free plan available [link]

Designed for knowledge workers, M-Files simplifies document creation, distribution, and processing. Its AI model, Aino, automates classification, extracts vital details, and aligns content with context, freeing workers for higher-priority tasks. Hubshare builds and sustains client knowledge hubs, with extensive integrations to consolidate content from all apps.

Industry focus: finance, legal, healthcare, manufacturing, energy, real estate

Main features: Aino, Hubshare, Ment

Pros:

  • Automated content templates
  • Security features
  • Generative AI capabilities

Cons:

  • Limited customization
  • Unintuitive UI

Pricing: available upon request; free demo available

Developed by Hyland, Alfresco is a cloud content services platform serving as a central repository for varied content types, including video and images. Alfresco enables quick search through web-based viewing tools, extraction of key information, and integration with other content services.

Industry focus: insurance, healthcare, finance, public services

Main features: Governance Services

Pros:

  • Part of the Hyland product suite
  • Integrations with major business systems
  • Content governance features

Cons:

  • Performance issues
  • Complexity

Pricing: available upon request; free demo available

DocuWare empowers businesses to facilitate documentation-oriented workflows through automated data capture, organization, import, and entry. The platform also offers vast editing, version and access control, task management, and workflow automation features that enable a seamless and secure flow of information.

Industry focus: finance, healthcare, higher education, public services, manufacturing, logistics

Main features: Forms, Electronic Signatures, Workflow Manager

Pros:

  • Integrations with popular business platforms
  • Easy-to-build forms
  • Information indexing

Cons:

  • Steep learning curve
  • Limited functionality of the mobile app

Pricing: available upon request; free demo available

OpenText is an AI-first enterprise information management platform powering seamless connectivity across organizations. It syncs documents, people, and processes with cloud-based tools, extending capabilities like unstructured data processing, intelligent analytics, data discovery, and self-service app development. The Aviator tool handles conversational search, translation, rich media management, and beyond. OpenText users can also leverage tools for app optimization, DevOps and developers, and connecting internal and external teams.

Industry focus: automotive, banking, insurance, healthcare, energy, legal, manufacturing, public services

Main features: Aviator, Content Cloud, Business Network Cloud, AI Cloud, Application Modernization, Experience Cloud

Pros:

  • Plenty of AI features, including generative AI
  • Supports all content-focused operations
  • B2B integration tools
  • CX management features
  • Consulting services

Cons:

  • Customer support availability

Pricing: available upon request

Another document-focused tool from Hyland, Nuxeo is a smart, low-code content application and workflow builder. With its help, business users can tailor custom digital asset management systems to automate and facilitate the flow of content and rich media throughout the organization. Nuxeo’s cloud-based, modular architecture ensures performance and scalability, while its trainable AI aids search and data analytics.

Industry focus: insurance, healthcare, finance, public services

Main features: Adaptable AI, modular architecture, workflow automation

Pros:

  • AI-supported search
  • Extensibility
  • Customization
  • Part of the Hyland suite

Cons:

  • Complex setup
  • Debugging issues

Pricing: available upon request; free demo available

Documentum is a cloud-native enterprise content platform from OpenText that serves as a secure single source of truth for all users within the organization. The platform encompasses a variety of tools for case management, app building, access control, and compliance to allow for agile but safe content operations. Documentum offers ready-made connectors for leading business platforms like SAP, Salesforce, Microsoft suite, and Epic EHR to extend its capabilities further.

Industry focus: automotive, banking, insurance, healthcare, life sciences, energy, legal, manufacturing, public services

Main features: xCP, Governance & Compliance, D2

Pros:

  • Part of the OpenText stack
  • Dedicated connectors for major business platforms
  • Focus on regulated industries like healthcare and life sciences
  • Extendability
  • Security and compliance features

Cons:

  • Complex customization
  • Pricing can be an issue for smaller companies

Pricing: available upon request

Process Modeling and Visualization

The visual approach has multiple applications, from brainstorming and collaboration to mapping network structures, automation diagrams, and org charts. What are the best diagram tools out there?

As a key component of the Lucid Visual Collaboration Suite—alongside Lucidspark and Lucidscale—Lucidchart empowers organizations to evolve ideas into visual strategies and actionable solutions. This platform allows teams to effortlessly design process diagrams through a shared visual language equipped with collaborative tools like in-editor chat, comments, and real-time co-authoring. Enhancements include integration with leading business applications, diagram templates, and a cutting-edge AI plugin.

Industry focus: healthcare, finance, education, public services, consulting

Main features: auto visualization, gen AI, live co-authoring

Pros:

  • Part of the Lucid Visual Collaboration suite
  • Prebuilt and API app integrations
  • Automatically visualizes data imported from selected apps
  • Easy to link additional data to existing diagrams
  • Generative AI

Cons:

  • Limited template customization
  • Price for smaller organizations

Pricing: individual plans starting from $7.95/user per month; free plan available [link]

Visio is Microsoft’s dedicated diagramming tool and part of its 365 suite. The platform’s main advantage is its native integration, which allows users to translate data and content from any Microsoft app into a visual format, share it via SharePoint, collaborate on Teams, or use it as a base for Power Automate workflows. Features like Accessibility Checker or Narrator make Visio inclusive for all users.

Industry focus: any

Main features: Visio Viewer, Accessibility Checker

Pros:

  • Native integration with other Microsoft 365 tools
  • Browsing on any device without a Visio license
  • Simplicity
  • Accessibility features

Cons:

  • Subscription cost for smaller organizations
  • Limited customization

Pricing: available as a part of Microsoft 365 or separately starting from $5/user per month; one-time purchase options starting from $309.99 [link]

Blueworks Live is an IBM cloud-based visual collaboration tool focused on easy diagram creation through drag-and-drop mapping, a wide selection of templates, and built-in tutorials. As a cloud platform, IBM Blueworks Live doesn’t require installation and can be used from any device, anywhere. Collaboration is facilitated by role-, license-, and team-based access control, live co-authoring, and automated change notifications.

Industry focus: any

Main features: update notifications, automated export conversion

Pros:

  • Natively integrated with other IBM tools
  • 200 process templates available
  • Flexible access control and sharing
  • Documents are converted automatically to the selected format upon export

Cons:

  • Complex document exporting
  • Subscription cost

Pricing: Contributor plan: $11.25/user per month; Editor plan: $56.2/user per month; group plans and free trial available [link]

Visual Paradigm is unique in that it tries to address all development-related visual design challenges. Its products include tools for visual mapping, business analysis and development, agile and scrum boards, wireframing, prototyping, generating documents, and more. With Visual Paradigm, development, DevOps, product design, analytics, project management, marketing, and many other teams can collaborate on any visual content.

Industry focus: any

Main features: UML Diagram, Business Model Canvas, User Story, Process Map Designer, Agile Process Tool

Pros:

  • Versatility
  • Great variety of visualization tools
  • Templates for any purpose

Cons:

  • No mobile compatibility
  • Complex integration with third-party apps

Pricing: plans starting from $6/user per month; free trial and demo available [link]

The technical diagramming tool Gliffy was developed by Perforce, an Atlassian partner. As such, it’s natively integrated with Atlassian tools, which makes it the perfect visualization tool for companies that use platforms like Confluence and Jira. The Gliffy Online packs all diagram design features into a simple app available from the browser.

Industry focus: any

Main features: has features for UX designers, project managers, business modeling, analytics, and general monitoring

Pros:

  • Native integration with Confluence and Jira
  • Ease of use
  • Gliffy Online

Cons:

  • Pricing may be steep for individuals or smaller businesses

Pricing: plans starting from $8/user per month for smaller teams; Gliffy for Confluence and Jira starting from $10/user per month for smaller teams; free trial and demo available [link]

Process Intelligence

Before any automation work gets done, businesses must first identify processes and workflows that need enhancement. This exploration can be demanding, particularly for larger or recently merged or acquired organizations. Fortunately, process intelligence tools handle all the dirty work, as a result, decision-makers receive hard data and insights ready to act upon.

Celonis is a leader in enterprise-grade process intelligence solutions, helping businesses from all industries connect their teams, departments, and technologies for near-instant impact. For that, Celonis pulls huge volumes of business data and processes it using its proprietary AI model to create a Process Intelligence Graph—a central hub for process analytics. Celonis Studio enables custom dashboard creation, while real-time process monitoring and conversational AI Copilot ensure business users can get involved.

Industry focus: any, with a focus on enterprises

Main features: Process Intelligence Graph, Process Explorer, Studio, Business Miner, AI Copilot, Process Simulation

Pros:

  • Enterprise focus
  • AI features
  • Vast selection of discovery tools
  • Over 300 pre-built process mining apps
  • Accessibility
  • Depth of process analytics

Cons:

  • Mastering all features takes significant time and practice
  • Costs for SMEs
  • Customization can be complex

Pricing: available upon request; free plan and demo available [link]

BusinessOptix is a suite of business process management and intelligence tools, including process mining and mapping, content repository management, scenario modeling and simulation, and transformation planning. Using these tools, BusinessOptix customers can accurately evaluate automation potential, identify growth opportunities, manage governance, risk, and compliance, achieve operational excellence, and more.

Industry focus: banking, healthcare, insurance, manufacturing, government services, tech, education, telecom, logistics

Main features: Process Mining, Transformation Planning & Analysis, Target Operating Model Design

Pros:

  • Digital twin capabilities
  • A complete suite of discovery tools

Cons:

  • Unfit for smaller-case projects

Pricing: available upon request; free trial and demo available

iGrafx is primarily a suite of process intelligence tools that encompasses process mining, simulation, and design. It helps users automatically identify and monitor processes, run what-if analyses, map customer journeys, spot inefficiencies, and stay on top of compliance and legal requirements. It’s also a workflow automation tool in its own right, enabling companies to turn the findings of its intelligence features into reality quickly.

Industry focus: finance, insurance, healthcare, telecom, manufacturing

Main features: Process360 Live, Process Mining, Scenario Simulation, Workflow Automation, Process Repository

Pros:

  • Robust process intelligence functionalities
  • Process simulation
  • Intuitive
  • Vast educational resources and iGrafx University courses

Cons:

  • Performance issues for bigger process maps

Pricing: available upon request, demo available

SAP’s Signavio is the company’s robust process intelligence suite for organization-wide digital transformations. It offers AI-driven built-in tools for identifying opportunities, mapping processes and journeys, enhancing collaboration, and refining workflows at the enterprise scale, alongside full governance and monitoring capabilities.

Industry focus: any, mostly enterprise-grade

Main features: Process Mining, Process Insights, Process Governance, Journey Modeler, Process Collaboration Hub

Pros:

  • Native SAP integration
  • Enterprise focus
  • Testing and risk-assessment capabilities

Cons:

  • Complex for new users
  • UI takes some time to get used to
  • Customization can be challenging for business users

Pricing: available upon request; free trial available [link]

Recently acquired by ProcessMaker, Workfellow is a process intelligence tool created to uncover insights to help businesses navigate their way to digital transformation, make the most out of their automation solutions, and improve current operations. Installing Workfellow doesn’t require time-consuming integrations, and thanks to its proprietary Work API method, the platform is able to extract valuable process knowledge directly from employees’ devices and apps. This delivers insights much faster than traditional process or task mining. Workfellow also has built-in KPI dashboards, road mapping tools, and automated work categorization.

Industry focus: finance, insurance, banking, procurement

Main features: Work API, Process Discovery, Process Intelligence

Pros:

  • Plug-and-play setup
  • Work API discovery tool

Cons:

  • Platform immaturity

Pricing: available upon request; demo available [link]

Disco is a process mining tool that focuses on visual process mapping. Based on the discoveries and user-set level of abstraction, Disco automatically creates an animated visualization for even the most complex processes. For improved legibility, the graph is complemented by detailed statistics, robust filters, and a live search engine.

Industry focus: any

Main features: Cases, Filters, automated mapping and animation

Pros:

  • Great for quick process mapping
  • Animation
  • Filtering and statistical features

Cons:

  • Lacks collaboration features

Pricing: available upon request

Collaboration and Project Management Automation

Collaboration and Project Management Automation

Monday.com is a customizable workplace productivity platform that enables teams to build the tools they need for all daily tasks, such as kanban boards, forms, or dashboards. Its automation features are built to eliminate repetitive tasks across the organization and its app stack through numerous integrations, no-code development, and ready-made modules. The combination of process automation and productivity tools makes Monday.com the perfect platform for everyday business use.

Industry focus: intended for any business, regardless of the industry

Main features: workdocs, Kanban, Gantt, Dashboards, Files

Pros:

  • Automation integrated with a wider workplace ecosystem
  • Productivity and workplace management tools
  • Over 200 integrations with business apps, productivity tools, dev platforms, and more
  • Code-free automation
  • Educational resources

Cons:

  • Inflexible pricing
  • Complex initial setup

Pricing: fixed monthly price per seat; free trial available [link]

Airtable transforms traditional spreadsheets into a dynamic app-building platform, enabling teams to devise tailored solutions for daily tasks. Its intuitive, customizable tables double as a backend, morphing seamlessly into practical app interfaces. Integrations with key data apps position Airtable as the organizational hub for data, user, and app management. Enhanced with new AI capabilities, it leverages table data to generate insights, analyze trends, and perform advanced content functions like summarization and translation. Airtable’s straightforward automation tools, compatible with visual programming or JavaScript, optimize routine workflows across connected applications.

Industry focus: any

Main features: Interface Designer, Tables, AI, Automations, Views

Pros:

  • Customizability
  • Automatically turns databases into usable interfaces
  • Intuitive, user-friendly UI
  • Simple and effective database tool
  • Visual and code-based workflow automation

Cons:

  • Initial learning curve
  • Price for smaller teams

Pricing: plans starting from $20/user per month; free plan available [link]

Thanks to its simplicity and flexibility, Asana is a leading project management tool used by companies of all sizes and industries. With mobile and desktop apps, time tracking, collaboration, reporting dashboards, and all popular kinds of task boards, Asana has all the features needed to orchestrate the work of any team. Its rule-based automation streamlines project management tasks such as assigning, data capture, notifications, content sharing, and onboarding to maintain procedural coherence and accelerate process completion, further aided by Asana’s AI functionalities.

Industry focus: any

Main features: Tasks, Goals, Rules, Bundles, Forms, Intelligence

Pros:

  • Complete project management suite
  • Hundreds of app integrations
  • Popularity
  • Workflow automation
  • AI features

Cons:

  • Inflexible pricing structure
  • Initial complexity

Pricing: plans start from $10.99/user per month; free plan available [link]

Another all-in-one productivity platform, ClickUp, helps teams coordinate projects, collaborate, track resources and performance, and manage enterprise content. ClickUp has its own automation engine based on pre-built or custom workflows streamlining routine project management tasks. The built-in whiteboard tool is perfect for visual brainstorming or mapping. At the same time, knowledge management functionalities allow users to create company wikis, author documents, and find answers quickly using AI.

Industry focus: any

Main features: Tasks, ClickApps, Whiteboards, Knowledge Manager, Brain, Automations

Pros:

  • Variety of product management tools
  • Knowledge management features
  • Visual collaboration and content functions
  • AI-supported search, content creation, automation, and more
  • Workspace customizability
  • Integrations

Cons:

  • The number of features and complexity can be intimidating for new users
  • Performance issues with larger data volumes

Pricing: plans starting from $7/user per month; free plan available [link]

Trello is a task management platform from Atlassian made for cross-team collaboration, tracking progress, and visualizing projects in the clearest way possible. Trello’s task boards are highly customizable and support kanban, agile, Gantt, and other methodologies, allowing users to choose the best fit for their team structure or project. With no-code, rule-based automation, Trello enables teams to relegate simple tasks like ticket creation, notifications, or sending emails to Butler, an intelligent task assistant. Integrations and Power-Up add-ons further enhance Trello and turn it into a project management tool for any business.

Industry focus: any

Main features: Views, Automation, Power-Ups

Pros:

  • Easy to customize
  • Native support for Atlassian tools
  • Rule-based automation
  • A multitude of available integrations, templates, and add-ons

Cons:

  • Project boards can get cluttered as the number of tasks grows

Pricing: plans starting from $5/user per month; free plan available [link]

Jira is a household name in the software development world, unlike other industry-agnostic project management tools. Dedicated to DevOps, IT, and programmer teams, Jira is built specifically for agile and sprint-based project management, enabling software teams to track progress across the organization easily. Jira uses a drag-and-drop engine and templates for easy ticketing, reporting, task handovers, and team syncing automation.

Industry focus: any; mostly for IT, developers, and DevOps teams

Main features: Timelines, Automation, Reporting

Pros:

  • Native support for Atlassian tools
  • Over 3000 integrations
  • Popularity, especially in the software development community
  • Designed for agile
  • Intuitive automation features

Cons:

  • Initial complexity
  • Cost for mid-sized teams that outsize the 10-seat free plan

Pricing: plans start from $8.15/user per month; free plan available [link]

Wrike aims to bring all workflows, teams, and departments to a single source of truth. To make this happen, it gives its users access to multiple project visualization tools, cross-project visibility and workstream management, mobile and desktop apps, and real-time collaboration features. Wrike’s automation tool aids users through handling repetitive tasks like reminders or status changes, improving itself along the way thanks to built-in AI capabilities.

Industry focus: any

Main features: Dashboards, Automation, Cross-Tagging, Proofing, Project Resource Planning

Pros:

  • More than 400 integrations
  • AI features
  • Visibility and task management across teams and projects
  • Ease of use

Cons:

  • Steep learning curve

Pricing: plans start from $9.80/user per month; free plan and demo available [link]

Slack is perhaps the most popular team messaging platform, allowing teams to communicate via chat, video, audio, or short recording called Clips. Everyday statuses, communications, and updates can be automated using straightforward, no-code programming and out-of-the-box integrations. You can also use Slack as a knowledge-sharing tool for content like onboarding, summaries, product briefs, and more.

Industry focus: any

Main features: Channels, Clips, Canvas, Workflow Builder

Pros:

  • Popularity
  • Enables communication over preferred channels on a single platform
  • Knowledge management tools
  • Automation features
  • Simplicity

Cons:

  • Overwhelming notification management

Pricing: plans start from $7.25/user per month; free plan available [link]

Microsoft Teams is an enterprise-grade central link between all other Microsoft apps and their users, enabling communication and collaboration in documents, spreadsheets, and more. It’s also one of the leading video conferencing platforms, with features for calls, chats, break rooms, cloud phones, and captions. Teams also enable users to integrate, automate, and create low-code business apps to meet their unique needs. As an example, schools and universities can use its extensive virtual whiteboard, accessibility, and learning enhancement features to make learning more engaging and fulfilling digitally, also for learners with special educational needs.

Industry focus: education, healthcare, retail, manufacturing

Main features: Teams Rooms, Phone, Contact Center

Pros:

  • Native integration with Microsoft 365 products
  • Familiarity
  • Enterprise focus
  • Over 700 app integrations

Cons:

  • May be confusing for non-Teams users
  • Steep learning curve

Pricing: plans start from $4.00/user per month [link]

Basecamp combines communication, collaboration, and project management functionalities under one roof with the goal of keeping things simple and accessible. It has a centralized space for all documents and files, to-do lists, and detailed and top-down project monitoring tools, all presented in a clean, no-frills manner. Despite the visual minimalism, Basecamp lets you get into granular analytics with detailed reporting and analytics.

Industry focus: any

Main features: Mission Control, Lineup, Hill Charts, Doors, To-Dos

Pros:

  • Simplicity
  • Notification management options
  • Multiple visualization tools
  • Detailed performance and progress analytics

Cons:

  • Limited integrations when compared to competitors
  • Managing multiple projects at once can get challenging

Pricing: plans start from $15.00/user per month; free demo available [link]

Focusing mainly on enterprise customers, Smartsheet is a single platform for workflow automation, task management, and team collaboration. Smartsheet supports a multitude of project views, including an intuitive card view, and visibility with tools such as passive activity monitoring and dependency-based Gantt charts. The platform prioritizes security, warranted by in-depth admin features and data protection solutions. All repetitive task management and reporting activities can be automated, freeing up resources for more critical activities.

Industry focus: finance, government services, construction, healthcare, life sciences, higher education, non-profit

Main features: Admin Center, Event Reporting, Critical path, Activity Log, Resource Management, WorkApps

Pros:

  • Enterprise focus
  • All-purpose productivity platform
  • Project and event tracking tools
  • Document creation, co-authoring, and e-signatures
  • Admin and data security features
  • API and connector-based integrations

Cons:

  • Complex setup
  • Steep learning curve
  • The mobile version is clunky in comparison to the desktop app

Pricing: plans starting from $7/user per month; free plan and demo available [link]

Niche Automation Platforms

Niche Automation Platforms

These platforms don’t fit neatly into standard classifications but are essential for their targeted, niche applications in certain industries or for particular technological needs.

Built for IT infrastructure automation, Puppet allows companies to deploy, manage, and scale their on-premise, cloud, or hybrid infrastructure faster and safer. Real-time monitoring and safety-oriented extensions help IT teams maintain the necessary security and compliance standards while its orchestration, code reusability, and community-built modules reduce time-to-production.

Industry focus: IT

Main features: Bolt, Forge, Automated Patch Management, Comply, Continuous Delivery

Pros:

  • IT process focus
  • Safety features
  • Code reusability tools
  • An active community of developer contributors

Cons:

  • Initial setup

Pricing: Pricing for Puppet Enterprise available upon request; free, open-source edition and demo available [link]

Alteryx stands out from other automation vendors by operating in its niche: data analytics. It’s a low-code, self-service platform that allows organizations to streamline the automation, sharing, reusing, and scaling of data-oriented workflows and analytic apps powered by its proprietary AI model, AiDIN. The model stands at the core of all Alteryx tools, generating new insights, supporting automation mapping and design, and processing unstructured data.

Industry focus: finance, healthcare, retail, higher education, energy, manufacturing, public sector

Main features: AiDIN, Intelligence Suite, Auto Insights, Location Intelligence, Designer Cloud, Connect

Pros:

  • Data analytics focus
  • Powerful AI features
  • Great for identifying insights, patterns, and exceptions
  • Ease of use

Cons:

  • High cost
  • Limited Python and R implementation capabilities

Pricing: product-based, plans starting from $4950/user per year; free trial available [link]

Worksoft, a self-titled Connective Automation Platform, prioritizes bringing disparate systems and all stages of automation—discovery, testing, and deployment—to a single platform. Test automation is one of Worksoft’s key differentiators, giving its users the tools to ramp up bot development, reduce time to rollout, and mitigate risks. Worksoft also offers testing solutions customized for specific platforms, mobile devices, cloud, and APIs.

Industry focus: healthcare, manufacturing, tech, automotive, energy

Main features: Process Intelligence, Certify® Automated Testing, Continuous Testing Manager, Impact Analysis

Pros:

  • A wide array of test automation tools
  • Holistic approach
  • Educational content and courses

Cons:

  • Customer support could be faster
  • Limited test report customizability

Pricing: available upon request; demos and trials available

CORTEX is an intelligent automation platform operating solely in the communications service provider (CSP) niche that offers solutions for mature enterprises and providers wanting to scale up their automation efforts. CORTEX focuses on maximizing automation ROI, time to value, and sustainability. It offers a complete suite of automation solutions, including drag-and-drop automation building, premade components, exception handling, integrations, and more.

Industry focus: telecom

Main features: Growth Platform, Enterprise Platform

Pros:

  • In-depth CSP automation expertise
  • Scalability
  • Flexible pricing

Cons:

  • Unfit for businesses from other sectors

Pricing: reusable automation blocks starting from $25 per year [link]

Red Hat Ansible, a Python-based open-source automation tool, streamlines IT operations across three distinct platforms. The Community and AWX editions, free and unsupported, are ideal for small projects and individual experimentation. For larger organizational needs, the subscription-based Ansible Automation Platform combines over 20 community projects backed by Red Hat for enhanced security, support, and analytics. This premium platform boasts AI-enhanced coding, advanced automation plugins, and event-driven capabilities.

Industry focus: IT

Main features: Lightspeed, Content Collections, Event-Driven, Playbook

Pros:

  • Open-source
  • Free to use (Community Ansible)
  • Dedicated for IT processes
  • Flexibility and customization

Cons:

  • Coding knowledge required
  • Provided documentation isn’t sufficient for all features

Pricing: Community Ansible is free to use; Red Hat Ansible Automation Platform is subscription-based with plans starting from $384/year and varying between products; free trial available [link]

Chef enables organizations to configure, deploy, and manage their IT tech stack effortlessly while warranting security and compliance. Its automation tools encompass app delivery, DevOps, auditing, and cross-environment packaging and orchestration. Chef Workstation is a single, easy-to-install package that allows organizations to start with policy-based configuration, testing, and deployment automation that are then applied remotely through Chef Infra.

Industry focus: IT

Main features: App Delivery, Automate, Edge Management, Habitat, Infra, Workstation

Pros:

  • IT process focus
  • Safety and compliance features
  • Dedicated solution for edge management
  • Open-source version available for free
  • Large and active user community

Cons:

  • Unintuitive interface
  • Steep learning curve
  • Insufficient documentation

Pricing: available upon request; can also be purchased from AWS and Azure marketplaces; free trial available [link]

IFTTT (aka If This Then That) is a low-code automation and connectivity platform targeted at personal users and businesses that seek to accelerate simple, day-to-day tasks.It helps its users schedule and cross-publish social media posts, sync calendars, and improve overall personal productivity. Its use cases include lead flow, notification, company SM, and customer care management. IFTTT even integrates smart home solutions with other software, allowing for advanced device programming and interconnection.

Industry focus: any, including personal use

Main features: Applets

Pros:

  • Mobile apps for Android and iOS
  • AI content generation and SM assistants
  • Specific, everyday use-oriented automation
  • Unique niche
  • Hundreds of integrations with business software, personal and lifestyle apps, and SM channels
  • Simplicity

Cons:

  • Unsuitable for more complex business use cases

Pricing: paid plans starting from $2.92/month with free trials available; limited free plan available [link]

Leapwork’s test automation platform is unique in two ways. Firstly, it uses AI to record steps and data and turn them into workflows. Second, it’s based on a universal visual language and intelligent building blocks, giving all users a graphic overview of the automated process and enabling easy development, debugging, and test management. These two standout features are built on solid foundations of orchestration, integration, reporting, and test scheduling tools.

Industry focus: IT

Main features: Application Monitoring, Continuous Testing, Functional UI Testing, Regression Testing, DevOps

Pros:

  • Made specifically for all sorts of automation testing
  • Supports code-free, visual testing management
  • AI features

Cons:

  • Mobile testing capabilities
  • Slow remote test execution

Pricing: usage-based, available upon request; free trial available

System Center Orchestrator is a data center automation tool from Microsoft that allows for connecting disparate tasks into coherent processes using a visual interface called Runbook Designer. Doing so enables hardware- and platform-agnostic automation, enhances efficiency, and brings together systems from various vendors without programming.

Industry focus: any

Main features: Runbook Designer

Pros:

  • Visual UI
  • No-code

Cons:

  • Resource-intensive

Pricing: part of Microsoft System Center – licenses starting at $1323 [link]

VisualCron combines automation, scheduling, and integration features designed specifically for Windows. The platform utilizes technologies such as RPA and OCR, multiple transfer protocols (FTP and FTPS, SFTP, SCP), cloud services, and integrations, enabling various applications. Some of its use cases include the automation of SQL, Microsoft apps, encryption, PowerShell, virtual machines, Managed File Transfer, and Extract Transform Load.

Industry focus: any

Main features: Task Scheduler, BPA

Pros:

  • Dedicated to Windows and Microsoft tools
  • A variety of app-specific, pre-built tasks

Cons:

  • Clunky interface
  • Steep learning curve

Pricing: available upon request; free trial and demo available

Verint is another purpose-specific platform, this time focused on CX automation. To bring down costs while boosting customer care efficiency, Verint facilitates knowledge base management, CX QA and analytics, self-service, and more. Its proprietary Da Vinci AI powers all purpose-made Verint bots, trained on data collected in Engagement Data Hub, and weaved into CX workflows to aid human employees.

Industry focus: banking, insurance, public sector, retail, telecom

Main features: Da Vinci AI, Engagement Data Hub

Pros:

  • Built specifically for CX automation
  • Open CX ecosystem that can be easily integrated with third-party software
  • AI and Self-learning capabilities

Cons:

  • Complex setup
  • High licensing fees

Pricing: available upon request, demo available

TensorFlow is an open-source library for machine learning and deep learning. Based on Python, it trains and builds ML models for purposes such as speech and image recognition, NLP, data classification and understanding, and more.

Industry focus: any

Main features: extensions, developer tools

Pros:

  • ML focus
  • Free to use
  • Uses Python
  • Support for other languages through extensions
  • Active community

Cons:

  • Resource intensive

Pricing: free

Ushur is a specialized platform focused on automating customer experience workflows. AI is at the core of Ushur’s offerings, managing everything from data extraction and document processing to intent detection, request classification, and routing. The platform features tailored mobile and desktop self-service solutions, an advanced email automation system, and AI-driven chatbots. All interaction data from these channels seamlessly integrates with other CX systems and databases.

Industry focus: healthcare, insurance, banking

Main features: AI Studio, Conversational Apps, Invisible App, Invisible Portal, SmartMail, Intelligent Document Automation

Pros:

  • Customer experience focus
  • AI features
  • Omnichannel CX automation
  • Automates customer and interaction data collection

Cons:

  • Reporting needs improvement
  • More complex workflows are difficult to set up and maintain

Pricing: available upon request; free trial and demo available

Build your automation tech stack with Flobotics

With an overview of automation platforms and supporting software complete, the time has come to act and create your automation toolkit. Which tools do you find the most essential to optimize your work? Would you like to explore some of them further?

If any of the above automation and work optimization platforms piqued your interest, here’s the next step: Consult the selection with our automation experts, who will help you expand your stack or build it from the ground up. Get in touch and start today!

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Karl Mielnicki CTO of Flobotics

Karl Mielnicki

Expert and fanatic in RPA - Robotic Process Automation with over 5 years of IT experience working for consulting companies and tech startups. UiPath consultant, an accredited BluePrism developer.

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