Flobotics Fulfillment Policies

At Flobotics, we prioritize transparency and customer satisfaction in all our interactions. Our fulfillment policies are designed to be straightforward and fair, ensuring that you have a clear understanding of how we operate. Whether you’re exploring our services for the first time or are a long-term partner, we want you to feel confident in every step of our process.

Refund Policy

We strive to deliver exceptional value through our services. Because our offerings are tailored to meet the specific needs of each client, all sales are considered final upon payment. However, we understand that issues can arise. If you encounter any discrepancies or concerns with our services, we encourage you to contact us before settling an invoice. Our team is committed to working with you to find a mutually satisfactory resolution, whether that involves revisiting the scope of work or providing additional support to ensure your expectations are fully met.

Delivery Policy

At Flobotics, we provide expert services rather than physical products. Our billing process is designed to be simple and transparent: we bill at the start of each month for services delivered during the previous month. This post-service billing approach allows you to assess the value we’ve provided before payment is due, ensuring that you only pay for services that have been completed to your satisfaction.

Return Policy

Given the nature of our services, returns are not applicable in the traditional sense. Our commitment, however, is to your satisfaction. If you believe that the services delivered do not align with the agreed-upon scope or have not met your expectations, please reach out to us prior to making your payment. We are here to listen and will do everything within our power to address any concerns, make necessary adjustments, and deliver on our promises.

Cancellation Policy

We understand that business needs can evolve, and sometimes, this means that services may need to be adjusted or canceled. The terms and conditions surrounding cancellations are specific to the service agreement you have with us. These terms are clearly detailed in the master service agreement signed at the onset of our partnership. Should you need to discuss the possibility of canceling a service, or if you require more information on the process, please refer to your agreement or contact us directly. We’re here to provide clarity and assist you through any necessary transitions.

Our Commitment to You

At the heart of Flobotics is a commitment to fostering long-lasting partnerships built on trust, quality, and mutual success. We believe that clear communication and fair policies are integral to this relationship. If you have any questions, need further clarification, or wish to discuss any aspect of our fulfillment policies, we are always here to help.

Get in Touch

For any inquiries or to discuss any of these policies, please feel free to contact us:

Email: info@flobotics.io

Phone: +1 (910) 518-0124

For more information about the data we collect, visit our Privacy Policy.