Evidence-Based Treatment Centers of Seattle (EBTCS):
Integrating Salesforce with Electronic Health Records software [Robocorp & Python Case Study]
Location:
Seattle, USA
Technology:
Robocorp, Python, Salesforce
$0
in licensing costs
~20
cases processed weekly
Client
The Evidence-Based Treatment Centers of Seattle (EBTCS) is a network of specialty mental health clinics from the Seattle region, offering in-person and virtual/telehealth services.
Challenge:
The EBTCS team came to us with a well-defined problem. They wanted to integrate their sales with patient management software infrastructure.
In detail, they wanted to create interoperability between Salesforce and their central EHR system - Valant.
Valant is a perfect solution for mental treatment-oriented companies like EBTCS. But it has one major drawback - it doesn’t have a publicly-accessed API.
Due to the lack of integration between systems, a team of few people has manually moved all the patient data between them - a tremendously tedious and repetitive work.
EBTCS leadership knew they had to change that.
Solution:
First, we had to decide on the right technology. The EBTCS’s initial idea was to go with market-standard UiPath, but after analyzing their needs, we proposed an alternative - Robocorp.
Why? Two reasons:
- Robocorp is a Python-based tool that allowed