RPA Reloaded: 50+ Must-See Robotic Process Automation Statistics to Know in 2024

Are you still wondering if RPA is the right tool to propel your business into the future? Uncover the pulse of Robotic Process Automation through crispy-fresh statistics to unravel its worth.

Over the past couple of years, Robotic Process Automation has helped companies progress to digital transformation worldwide. More recently, RPA platforms have been empowered by advancing technologies such as artificial intelligence, machine learning, or large language models (LLM).

But what is the actual, quantifiable impact of automation on industries? How deep are markets penetrated? And how is technology progressing in 2024?

To find it out, embark on a data-driven journey through Robotic Process Automation statistics with our comprehensive review of the latest data on RPA.

RPA has established itself as one of the leading and most accessible automation solutions serving multiple business niches. What is the current state of RPA adoption, the market, and the outlook for the future?

1. 85% of very large and large enterprises have implemented RPA by 2022. (Robotic Process Automation: Top Statistics, Trends & Application)

2. 78% of companies surveyed by Deloitte have or are implementing RPA; 16% plan to do it shortly.

3. A 2022 survey by Robocorp revealed that 67% of respondents invested in RPA technologies in 2021.

4. Another 81% planned to do so in 2023.

5. The global RPA market was valued at $5.63 billion in 2023 and is expected to reach $54.57 billion by 2032 at a yearly growth rate of 28.7%. (Robotic Process Automation Market Size, Report 2023-2032).

6. In an Automation Anywhere survey, 78% of respondents said they would somewhat or significantly increase automation budgets in the coming 12 months.

7. North America is the largest RPA market, with a share of 38.30%. (Robotic Process Automation Market Size, Report 2023-2032)

8. According to Deloitte, 56% of global business services (GBS) organizations have already implemented RPA and automation and another 33% plan to implement it.

9. For 59% of the GBS organizations surveyed by Deloitte, RPA is a key transformation technology, making it the most desirable digital enabler. (2023 Global Shared Services and Outsourcing Survey Executive Summary, Deloitte)

10. 72% of functions are supportive or highly supportive of their organizations’ intelligent automation strategy. A notable exception is IT departments, which are generally less supportive than other functions. (Automation with intelligence, Deloitte)

11. Up to 59% of C-suite executives plan to increase spending on automation and AI. (Total Enterprise Reinvention | The strategy that leads to a new performance frontier, Accenture)

12. 53% of GBS organizations have already implemented intelligent automation, and 36% plan to implement it. (2023 Global Shared Services and Outsourcing Survey Executive Summary, Deloitte)

Be it through taking over manual tasks, boosting productivity, or reducing error rates, RPA and other forms of automation can benefit organizations in many ways. Here are some examples:

13. Accenture estimates that 76% of a US worker’s tasks could be reinvented by automating repetitive activities and augmenting high-value activities

14. 98% of IT leaders claim that automating company operations is essential for generating financial gains. (Robotic Process Automation: Top Statistics, Trends & Application)

15. 66% of GBS organizations reported achieving at least 10% savings from automation. (2023 Global Shared Services and Outsourcing Survey Executive Summary, Deloitte)

16. According to McKinsey, boosting productivity growth by 50% could add $10 trillion in output to just the U.S. economy by 2030.

17. Comparing the level of deployment and impact, RPA is the second top technology in procurement. (2023 Global Chief Procurement Officer (CPO) Survey, Deloitte)

18. 79% of workers name increased productivity as one of the main benefits of using automation. (Salesforce) 

19. On average, workers save 3.6 hours per week by using automation. (Slack State of Work Report)

However, to reap the benefits of RPA, you must first implement it. What are the fears and obstacles companies face on their journey to automation?

20. Process/technical complexity and siloed automation are the biggest automation deployment challenges for GBS organizations. (2023 Global Shared Services and Outsourcing Survey Executive Summary, Gartner)

21. 22% of organizations don’t have a clear vision for intelligent automation.

22. 41% of organizations don’t have an enterprise-wide intelligent automation strategy. (Automation with intelligence, Deloitte, both)

23. 54% of implementing and scaling organizations have not calculated the impact of intelligent automation on their workforce. (Automation with intelligence, Deloitte)

24. When asked what stops their organizations from adopting RPA, 33.3% of CFOs responded that it’s not a priority. (Why the finance function needs to leverage RPA and AI)

Due to large volumes of documentation and manual effort, the finance industry presents ample opportunities for RPA.

25. Most CFOs (66%) expect to spend more time on RPA and other workflow automation technologies. (Top Strategic Technology Trends for Finance, Gartner)

26. 92% of finance leaders associate RPA with driving growth, more than any other technology. (Gartner Survey Shows CFOs Turning to Process Mining to Drive Better Returns from RPA)

27. 36% of tasks in both the banking and capital markets sector can be automated. (Total Enterprise Reinvention | The strategy that leads to a new performance frontier, Accenture)

28. 90% of CFOs surveyed by PYMNTS said their companies were either investing in payment automation already or have plans to do so in the future.

29. 90% of invoices that aren’t attached to a purchase order are processed manually, creating a perfect opportunity for automation. (Harnessing the power of automation to transform the High Tech industry, Accenture)

Actual healthcare and clinical trials wouldn’t be possible without tons of paperwork and manual processes behind the scenes. How can RPA make them more efficient?

30. 33% of work performed by healthcare providers may be automated. (Robotic Process Automation: Top Statistics, Trends & Application)

31. even 51% of tasks can be automated in life sciences. (Total Enterprise Reinvention | The strategy that leads to a new performance frontier, Accenture)

32. Over the next three years, 50% of US healthcare providers plan to invest in RPA. (Robotic Process Automation: Top Statistics, Trends & Application)

33. The healthcare RPA market was valued at $1.4 billion in 2022 and is projected to reach $14.18 billion by 2032, at a CAGR of 26.1% from 2023 to 2032. (RPA in Healthcare: Use Cases, Benefits, Challenges & Examples)

34. Claims processing (77%), customer service (63%), and enrollment and billing (63%) are the most common automation candidates listed by healthcare organizations. (Exploring RPA in Healthcare: Use Cases & Benefits in 2024)

35. On average, processing a single claim manually takes 85 seconds, whereas RPA solutions can complete it in just 12 seconds. (Healthcare Use Cases for Robotic Process Automation – Blue & Co., LLC)

36. RPA can handle up to 90% of data entry tasks in clinical research. (RPA in Clinical Trials | ClaySys Technologies)

Insurance is among the industries that show the most potential for automation. What’s the role of RPA?

37. 80% of insurers realize the need for digitalization and automation. (RPA in Insurance: Benefits, Use Cases & Challenges 2023)

38. Accenture estimates that automation can take over 37% of tasks in the industry sector.

39. RPA can process insurance claims up to 75% faster than humans. (Top 10 RPA Use Cases In Insurance Industry | AutomationEdge)

40. Automated claims processing can reduce the amount of manual work by 80% (Top Use Cases for Automation in the Insurance Industry)

41. RPA can complete form registration 40% faster and with about half the staff. (Top 15 Robotic Process Automation Insurance Use Cases)

Invoices, orders, certificates, status reports… Manufacturing and procurement live by documentation, and where there is documentation, there is potential for automation.

42. 43% of manufacturers use RPA, and another 43% plan to implement it. (Infographic: What Technology Do Manufacturers Use?)

43. Automation can handle 50% of all tasks in the industrial sector. (Total Enterprise Reinvention | The strategy that leads to a new performance frontier, Accenture)

44. Over half of procurement leaders surveyed by Deloitte have already deployed RPA or are scaling it.

45. The same survey showed that process standardization and flexible automation are the leading strategies for managing workload, named by 85% and 68% of procurement leaders, accordingly.

46. 92% of manufacturers report that RPA helped them improve compliance, and 90% say that RPA has enhanced quality and accuracy. (Infographic: What Technology Do Manufacturers Use?)

In a relentless pursuit of innovation, RPA platforms are seamlessly integrating technological advancements, riding the AI and language model surge to redefine the very limits of innovation.

47. McKinsey estimates that AI automation technologies can replace 30% of US work hours by 2030.

48. 88% of VP- and C-level executives surveyed by Automation Anywhere say investing in AI is key to successful automation.

49. At the same time, 70% say that security concerns will stop them from using AI.

50. 72% of Fortune 500 companies plan to implement generative AI within three years to overcome productivity gaps. (Business leaders fret about generative AI despite growing enterprise adoption: Study)

51. However, they voice concerns over quality and control (51%) and safety and security risks (49%).

52. According to McKinsey, natural language processing can significantly improve automation technologies by addressing language-oriented tasks, which constitute 25% of total work time.

53. 65% of Robocorp 2022 RPA survey respondents admit that they would benefit from usage-based pricing.

It’s important to note that RPA is a tool, not a replacement for human employees. How does automation affect their work, productivity, and job satisfaction?

54. The average employee is distracted every 3 minutes. (20 Incredible Productivity Statistics [2023]: Average Employee Productivity In The U.S. – Zippia)

55. On average, it takes 23 minutes and 15 seconds to refocus on a task after a distraction. (20 Incredible Productivity Statistics [2023]: Average Employee Productivity In The U.S. – Zippia)

56. The average employee is productive for just 2 hours and 53 minutes daily (31% of the average 8-hour workday). (20 Incredible Productivity Statistics [2023]: Average Employee Productivity In The U.S. – Zippia)

57. 74% of automation tools users say they help them complete tasks faster. (New Salesforce Research Links Lower Stress Levels and Business Automation)

58. 91% of employees admit that automation saves time and improves work-life balance. (New Salesforce Research Links Lower Stress Levels and Business Automation)

59. 34% of workers noticed a change in their roles and ways of working caused by the implementation of intelligent automation. (Automation with intelligence, Deloitte)

60. 89% feel more satisfied with their job thanks to using automation (New Salesforce Research Links Lower Stress Levels and Business Automation)

61. 83% of employees using AI-powered automation believe that it can help reduce burnout and enhance job satisfaction. (UiPath 2023 Automation Generation Report)

Some may say that statistics are just numbers; we believe they can clarify any context and help businesses make better, fact-based decisions. Statistics also show how far RPA has come—and how much it still has to go.

We hope this list of RPA stats has convinced you that automation is the next step you should take to improve the all-round efficiency of your business. If you’re unsure where to start, we’ve got you covered—reach out to our RPA consultants and get a free consultation now!