In the previous article in our mini-series, we recapped the basics of task mining, listed its benefits, and gave some examples of use cases across different industries. We also named and briefly characterized the three solutions we consider the leading task-mining tools: UiPath, Celonis, and Kyp.ai. Now, itās time to see how they stack up against one another in a direct UiPath vs. Celonis vs. Kyp.ai comparison.
Letās start with a bit of a spoiler: thereās no single best task-mining tool. All three options below can perform advanced task-mining processes and boast robust features.
So, instead of trying (and failing) to choose āthe bestā task mining tool, we compared them in several key areas that every business must consider before opting for any task mining solution. Our UiPath vs. Celonis vs. Kyp.ai showdown will allow you to select the one that best fits the current needs of your business.
UiPath vs. Celonis vs. Kyp.ai: integrations
Since task mining tools should be closely knit with the software your workforce uses daily, bridging the gap between task mining platforms and the rest of your tech stack is essential. Letās see how the three tools fare when it comes to integrations.
UiPath
As UiPath is primarily an RPA platform, its task and process mining solutions have an in-built integration with RPA and other automation tools the suite offers. Users can set up integrations with third-party platforms in the UiPath Integration Service using pre-built API connectors. UiPathās connector library has dozens of official integrations to connect the platform with popular enterprise tools like Google Workspace, Confluence, Salesforce, NetSuite, and more. In case a connector for an app is missing from the library, users can create and share custom ones in Connector Builder.
Recorded applications are selected on a per-project basis by the project admin. UiPath can extract data from various external sources, including enterprise application integration platforms like MuleSoft or IBM App Connect, Business Process Management (BPM), or cloud-based integration software. Another option is to record user activity on selected websites, e.g., company CMS or internal portals.
However, while UiPath task mining integration capabilities are vast compared to the two next contenders, some of these connections may require considerable effort and the assistance of UiPath developers.
Celonis
Celonis provides an advanced data merger, conversion, modification, and management suite that integrates with major business applications, suites, and databases. These include ERP and CMS systems and business collaboration solutions (like SAP, Salesforce, Oracle, and Google Suite). It also has connectors to integrate with RPA bots.
Users can set up connections in its Execution Management System by importing out-of-the-box templates from Celonis Marketplace or by creating a new one from scratch.
Still, Celonis makes it necessary to integrate each source system separately due to the toolās robust architecture. Effectively managing various connection types can entail investment in data engineering for the merging and setup phase.
Kyp.ai
Kyp.ai has been specifically designed for rapid deployment and easy integration. With the PLUG-AND-ROI philosophy embedded in its architecture, the solution swiftly integrates with the same business apps as its peers while also providing effortless integrations with chatbots, RPA bots, NLP predictive analytics systems, and other components.
In line with the latest automation trends, Kyp.ai takes a no-code approach to integration. This allows easier implementation and integration and grants non-programmer users the ability to adapt the tools to shifting business needs.
UiPath vs. Celonis vs. Kyp.ai: features
UiPath, Celonis, and Kyp.ai are all capable of monitoring user interactions. The differences lie in how they do it, what features they offer beyond that, and what they allow you to do with the findings of task mining.
UiPath
- Assisted and unassisted task mining: UiPath allows users to capture variations of known tasks (assisted task mining) or discover potential improvements based on AI insights (unassisted task mining).
- Process mining: Besides capturing user interactions, UiPath allows you to zoom out and analyze end-to-end business processes, visualize them, and optimize performance.
- Communications Mining: A discovery tool dedicated to analyzing all business communications to improve them through AI and large language model automation.
- Automation Hub: A central dashboard for collecting and managing all automation opportunities and ongoing RPA projects.
- In-built RPA and automation support: Being primarily an RPA platform, UiPath makes it easy to turn insights generated with task mining into automation projects seamlessly. The entire process, from discovery to RPA implementation, takes place on a single platform.
UiPath Automation Hub allows you to manage all discoveries and automation projects in one location. (image source: UiPath)
Celonis
- Process mining: As a leader in process mining, Celonis focuses on granting users maximum visibility into their processes through its business intelligence features.
- Team Insights: A dashboard that calculates metrics such as uptime or productivity for individual groups o