Pain Treatment Centers of America:
How we automated insurance claims processing, freed up 4FTE per month and achieved 100% ROI in 23 days
Location:
Arkansas, USA
Technology:
UiPath
100%
ROI after 23 days of running the project
4 FTE
Saved monthly
Client
Pain Treatment Centers of America (PTCoA) is Arkansas’s largest fully comprehensive pain management practice network, with 13 clinics in Arkansas and Mississippi.
PTCoA offers cutting-edge pain management techniques by trained professionals and several of the most advanced Surgery Centers in the region. They also offer IV sedation monitored by trained anesthesiologists.
The Challenge
PTCoA came to us with the mission of streamlining insurance claims submission processing.
The process consisted of completing insurance claim forms by providing information about referring providers, adding relevant ICD codes, selecting location and business units, and sending them to insurance providers.
Prior to our collaboration, the entire process was executed manually by a dedicated 4-person team. Shortly speaking, it was an expensive and lengthy process for PTCoA. It was also exposed to human errors, which made it even longer and more costly.
PTCoA needed our help in changing that.