Automating Benefit and Eligibility Verification
Bespoke automated claims processing solutions
Timely and efficient claims management is one of the biggest challenges for healthcare providers and medical billing companies. Introduce RPA for your claims processing and streamline your operations!
A PROVEN HEALTHCARE AUTOMATION PARTNER:



A PROVEN HEALTHCARE AUTOMATION PARTNER:

A TRUSTED RPA DEVELOPMENT PARTNER:

Cut claim processing time in half and never miss a deadline for submission.
According to McKinsey, efficient claims management is one of the biggest challenges for healthcare providers.
On the other hand, it’s the part of Revenue Cycle Management automating that can yield the highest returns on investment.
HOW DOES IT WORK IN PRACTICE?
PTCoA – Automating Claims Submission
Pain Treatment Centers of America (PTCoA) is Arkansas’s largest fully comprehensive pain management practice network.
We built over 10 RPA bots that automated various PTCoA processes. We automated the retrieval of historical patient data & their analysis.
Watch the RPA bot automatically submitting claims in PrognoCIS EHR system.
We have streamlined processes for








We have streamlined processes for








Claims automation brings several benefits to RCM processes. It improves efficiency, accuracy, and speed by streamlining the claims processing workflow. Automation reduces manual effort, minimizes errors, and accelerates reimbursements for healthcare providers. Additionally, it helps save costs by eliminating repetitive tasks, enhances revenue by optimizing reimbursements, and ensures compliance with coding guidelines and regulations.
The claim processing steps encompass patient registration, eligibility verification, coding, claim creation, claim submission, adjudication, payment determination, payment posting, and denial management. By eliminating manual intervention and leveraging technology, claim processing becomes more accurate, efficient, and streamlined, ultimately benefiting both healthcare providers and patients in the realm of RCM.
RPA can offer substantial support in claims processing by automating repetitive and rule-based tasks inherent in the claims process. It adeptly extracts data from sources like EHR or insurance databases to populate claim forms with precision and efficiency. Additionally, it conducts eligibility checks, validates claim information, and manages claim submissions to insurance companies. Through the reduction of manual effort and human error, RPA facilitates faster claims processing, enhances accuracy, and boosts overall efficiency in RCM.
Streamlining Revenue Cycle Management: Transforming Claims Processing with Automated Claims Management
In the dynamic landscape of the healthcare industry, where accuracy and efficiency are paramount, one stage stands out as a critical linchpin in the Revenue Cycle Management (RCM) journey—Claims Processing. As healthcare organizations navigate the complexities of administration, automation emerges as a transformative catalyst capable of reshaping and optimizing this crucial stage. Explore the game-changing potential of Robotic Process Automation in claims processing, revolutionizing how healthcare entities manage their RCM processes.
The Evolution of Claims Processing: From Manual Endeavors to Automation
Traditionally, claims processing has been a meticulous and labor-intensive endeavor involving intricate workflows with multiple checkpoints. The manual approach necessitated extensive validations for each claim, resulting in time-consuming processes and vulnerable to human errors.
In the past, automation solutions primarily catered to larger healthcare practices and billing providers, leaving smaller entities lacking access to transformative technologies. However, the rise of RPA presented a disruptive force that could redefine the narrative of claims processing.
Redefining Claims Processing with RPA: A Paradigm Shift in Healthcare Administration
Automated claims processing through RPA represents more than a technological upgrade; it signifies a fundamental shift in revenue cycle optimization for healthcare organizations of all sizes. RPA introduces a cost-effective solution that challenges the notion of automation being reserved for a privileged few, offering accessibility and efficiency to entities across the healthcare spectrum.
Benefits of Automated Claims Processing: Unlocking Efficiency
Swift Processing
RPA leverages computational power and multithreading capabilities to accelerate claims processing, enabling swift approvals and reduced processing times. The efficiency gained through automation streamlines operations and expedites revenue generation.
Enhanced Reliability
With RPA handling claims processing tasks, the absence of human intervention ensures tasks are executed reliably and consistently. Even during workforce stress or fatigue, automated claims processing maintains reliability, minimizing the impact on operations.
Cost Savings
Automated claims processing enables healthcare organizations to streamline their claims departments, reducing workforce requirements and resulting in substantial cost savings in salaries and remuneration. This newfound financial efficiency contributes to the bottom line of healthcare entities.
Improved Customer Satisfaction
The efficiency gained through automation directly impacts customer satisfaction. Swift claims processing meets and exceeds patient expectations, fostering loyalty and positive word-of-mouth referrals. Streamlined processes lead to a seamless patient experience, enhancing their overall satisfaction with healthcare services.
Implementing RPA into Claims Processing: A Practical Guide
Implementing RPA into claims processing requires meticulous planning and execution. The following steps serve as a practical guide to kickstart the automation journey:
- Identify Integration Points: Map out the claims processing workflow and identify suitable sub-processes for RPA integration. Evaluate and prioritize use cases based on their potential impact on efficiency and accuracy.
- Document Rules and Requirements: Thoroughly document each identified use case’s rules, keystrokes, and requirements. This documentation forms the foundation for the RPA bots’ tasks, ensuring accuracy and reliability.
- Choose User-Friendly Software: Select user-friendly RPA software with cross-device functionality that seamlessly integrates with Electronic Health Record (EHR) systems. The accessibility and ease of integration are critical for successful implementation.
The Full Potential of RPA in Claims Processing: Realizing Comprehensive Automation
The application of RPA extends beyond claims processing, encompassing various aspects of healthcare operations:
Appointment Scheduling:
RPA enables patients to schedule appointments independently, reducing the need for direct assistance and optimizing resource allocation.
Regulatory Compliance:
RPA aids in comprehensive documentation and regulatory compliance tracking, ensuring adherence to standards and minimizing the risk of penalties.
Conclusion
Robotic Process Automation (RPA) is a powerful solution for automating healthcare medical claims management, effectively streamlining the claims submission process. Whether it’s data validation through technology, the facilitation of electronic data entry, or the flexibility to detect and flag errors before submission, the advantages of RPA are boundless.
At Flobotics, our automation processes stand out for their excellence. With our team of experts, we centralize healthcare data and operations, providing the flexibility to scale up or down. Whether automating claim processing, ensuring HIPAA compliance, or implementing robust security practices, we excel in delivering optimal solutions for your needs.