Everything you wish someone told you about automating RCM
From failed bots to million-dollar recoveries – stories, frameworks, and lessons from the field.
Featured insights
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AWS Connect Health: RCM Salvation or Infrastructure Play?
While the US healthcare system bleeds hundreds of billions annually to administrative waste, tech giants are pitching AI as the ultimate cure. But when evaluating Amazon's new offering, healthcare executives must ask a critical question: AWS Connect Health: Infrastructure Play or RCM Solution? Stripping away the marketing reveals that it is a powerful cloud foundation requiring years of expensive custom development, not a ready-to-use billing platform. Before investing, leaders must decide if they have the engineering budget to build from scratch or if they need an out-of-the-box system that delivers immediate financial ROI.
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Claude for Healthcare Overview | 2026
In January 2026, Anthropic launched Claude for Healthcare at the J.P. Morgan Healthcare Conference - a dedicated toolkit integrating Claude with US medical data infrastructure. This guide covers the full technical architecture, clinical benchmarks, real-world case studies (Banner Health, Novartis, Novo Nordisk), HIPAA compliance details as of April 2026, and a head-to-head comparison with OpenAI's healthcare offerings. Essential reading for anyone planning a healthcare AI implementation.
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Epic Automation | 2026
Automation is no longer a future promise in healthcare - it is an operational imperative. Rising labor costs, increasing payer complexity, shrinking reimbursement margins, and the relentless administrative burden on clinical staff have made manual processes untenable at scale. Epic Systems, which powers the electronic health records of more than 300 million patients across the United States, has positioned itself as a central platform for healthcare automation. But the distance between what Epic's automation features can do and what most organizations actually extract from them remains significant.This guide is written for healthcare IT professionals, practice managers, and revenue cycle leaders who need to move beyond the marketing overview and understand what Epic automation actually involves - the mechanics, the metrics, the mistakes, and the path forward.
Fixing Denial Codes | Agentic AI in Revenue Cycle Management
Every billing manager knows that denials are the silent killers of healthcare revenue. The good news? Modern AI automation can fix, resubmit, and even prevent denials before they impact your bottom line. In this article we explore how denial codes work, why they’re so costly, and how AI automation can help you deal with them.
The Hottest Agentic AI Examples and Use Cases in 2026
From automating healthcare RCM and legal drafting, to managing inventory for global retailers and mitigating cybersecurity threats - agentic AI is no longer confined to labs or pilots. AI agents are already delivering measurable impact across industries, executing complex workflows with autonomy, precision, and adaptability. In short, Agentic AI is industry-agnostic and process-rich. Here's our take on this.
Agentic AI in Healthcare: From Hype to Real-World Impact
From generative AI tools like ChatGPT to predictive algorithms powering diagnostics, AI is no stranger to healthcare. But a new wave of intelligence is arriving - Agentic AI and it’s doing more than just analyzing data or suggesting answers. This article breaks down what Agentic AI means, how it differs from other types of automation, where it’s driving tangible ROI (especially in Revenue Cycle Management), and what’s coming next as major players like UiPath, Thoughtful AI, and Hyro double down on Agentic capabilities.
Agentic AI Tools and Platforms Overview 2026
AI systems go beyond static chatbots or simple automations – they can autonomously plan, execute, and adapt tasks across complex workflows with minimal human intervention. Industry analysts have even pegged agentic AI as one of the top strategic tech trends of 2025, forecasting explosive growth. Gartner predicts AI agents will soon slash operational costs by 30%. Are you ready to take a closer look at this revolutionary field of digital workers and workflow automations? Let's dig in!
Agentic AI vs Generative AI: The Next Frontier of Intelligent Automation
Did you know that OpenAI’s ChatGPT is the fastest-growing consumer app in history? It reached 100 million users just two months after launch! Generative AI took the world by storm in recent years. However, even as it dominates the headlines, a new paradigm is emerging that promises to take automation even further: Agentic AI. These two AI approaches serve different purposes – one creates content, the other takes action – yet together they can revolutionize automation, decision-making, and operational strategy. Understanding Agentic AI vs Generative AI is critical to staying ahead - so let's dive in!
What is RPA? | Robotic Process Automation
This guide explores how Robotic Process Automation (RPA) uses software bots to mirror human actions, eliminating the burden of repetitive, rule-based digital tasks. By reading this, you'll learn how to leverage a 24/7 digital workforce to slash operational costs, erase human error, and refocus your team on high-value strategic growth.
Key Revenue Cycle Management Metrics | 2026
In today’s high-pressure healthcare environment, tracking the right Revenue Cycle Management metrics is essential. From denial rate to days in A/R and patient collections, this guide breaks down the 25 most impactful metrics for 2025. Learn how healthcare leaders use automation, AI, and RPA to not only monitor performance — but dramatically improve it.
We saved $2 Million from a 50% improvement for PRMG using UiPath!
Beyond the immediate $1.2 million in labor savings expected over the first 36 months, the Paramount Residential Mortgage Group (PRMG) project achieved a staggering 6:1 ROI, proving that strategic automation is the ultimate multiplier for the mortgage industry.
