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Everything you wish someone told you about automating RCM

From failed bots to million-dollar recoveries – stories, frameworks, and lessons from the field.

Featured insights

Meditech automation | 2026

Meditech automation is a huge challange in healthcare these While the system handles transactions well, it struggles with cross-workflow orchestration, which is why many automation efforts stall or shift work elsewhere. The real challenge is scaling automation without hitting system constraints.ays.

Jędrzej Szymula
March 25, 2026

What is HRA? | 2026

Health Risk Assessments (HRA) have evolved from simple questionnaires into critical infrastructure for population health and revenue cycle strategy. This guide explores how HRAs identify hidden patient risk, impact care management, and drive financial performance—along with the operational frameworks needed to make them actually work.

Jędrzej Szymula
March 16, 2026

No Suprises Act from RCM perspective | 2026

The No Surprises Act reshaped how healthcare providers handle billing, compliance, and patient protections. This guide explains the law’s key provisions, its impact on revenue cycle management, and the steps healthcare organizations must take to remain compliant and avoid costly billing disputes.

Jędrzej Szymula
March 9, 2026
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T-Bank Automation

How to bring $5M worth of savings and generate 300,000% ROI with one, simple RPA procedure

November 6, 2024
GenAI in Healthcare: Unlocking New Opportunities for Care and Operations

GenAI in Healthcare: Unlocking New Opportunities for Care and Operations

While technologies like Robotic Process Automation have already made a significant impact by automating repetitive tasks, the arrival of Generative AI (GenAI) is poised to unlock even more transformative potential across healthcare. Each key player in the healthcare ecosystem—from hospitals and healthcare systems to insurers and pharmaceutical companies—can benefit differently from GenAI. Let’s explore the specific use cases for GenAI across various healthcare segments.

Krzysztof Szwed
November 6, 2024
Exploring the Distinction Between Attended and Unattended Bots in RPA

Exploring the Distinction Between Attended and Unattended Bots in RPA

Two primary categories of RPA bots are attended and unattended, each serving distinct functions in enhancing operational efficiency and productivity. Let's delve into the world of the bots to uncover their distinct objectives and functions, shedding light on why comprehending their roles is essential for optimizing automation strategies and driving business growth.

Jacek Żukowski
October 7, 2024

Revenue Cycle Management (RCM) in Healthcare

Revenue cycle management is the financial core of U.S. healthcare. Hospitals, clinics, even private practices, all do their best to stay compliant with payer policies and regain money spent on patients' treatment. Unfortunately, keeping stable cashflow in that field gets harder year to year. So what exactly is the revenue cycle management in 2026? In which direction do the RCM processes evolve and why does it matter so much to patients? Here’s our end-to-end guide on the entire RCM industry.

Bart Teodorczuk
September 30, 2024
Laboratory Automation Solutions: Enhancing Efficiency and Compliance in Healthcare

Laboratory Automation Solutions: Enhancing Efficiency and Compliance in Healthcare

Laboratories are known for their complex, time-consuming processes that demand meticulous attention to detail. From sample processing to test result interpretation, many tasks can be optimized through automation. Discover what laboratory automation solutions are and how they can future-proof your laboratory operations!

Bart Teodorczuk
September 24, 2024
How to Build an Effective Automation Department in Your Company? [+ Infographic]

How to Build an Effective Automation Department in Your Company? [+ Infographic]

An Automation Department differs from a regular IT team through its comprehensive 'factory' model. The Department oversees the entire automation process—from the initial idea to full implementation—by standardizing processes, ensuring governance, and fostering innovative automated solutions. Let us take you through what an Automation Department is and why it's indispensable for companies venturing into RPA.

Jacek Żukowski
September 15, 2024
How Flobotics Built Their Company Values? [Company Culture Case Study]

How Flobotics Built Their Company Values? [Company Culture Case Study]

The values at Flobotics are more than a backdrop - they are a compass for our everyday actions. They're not just framed concepts; they're the principles that animate our daily work and define us as a company. Our commitment to these values makes Flobotics not just a workplace but a thriving community where people come first, and excellence is a shared journey. Here is the story of how we created them and what we achieved as a result.

Gosia Gomola
July 15, 2024
Document Understanding Tools Overview

Document Understanding Tools Overview

Document Understanding Tools are pivotal in modernizing document management practices, streamlining workflows, and enhancing organizational efficiency. In this article, we take a closer look at the top Document Understanding tools available in the market, analyze use cases, and present the model Document Understanding process. Let's dive in!

Krzysztof Szwed
July 4, 2024

DocPlanner | A super scalable automation for multiple EHRs

A super scalable automation system for managing multiple EHRs and patient data for the healthcare Unicorn

Jędrzej Szymula
June 24, 2024