Unleash Your Business Potential with Task Mining

Optimize your enterprise operations with the unmatched precision of Flobotics’ task mining solutions, powered by the RPA and KYP.AI.

CLUTCH 5/5 vetted

Clutch 5 star review
Task Mining with RPA

Unleash Your Business Potential with Task Mining

Optimize your enterprise operations with the unmatched precision of Flobotics’ task mining solutions, powered by the RPA and KYP.AI.

Task Mining with RPA

5/5 CLUTCH vetted RPA provider:

Get to know your processes in detail and build a ROI-oriented automation pipeline.

Task Mining involves capturing and examining the daily tasks your employees perform.

It’s an essential component of RPA development, enabling the creation of bots to automate repetitive tasks.

Why task mining?

Data-driven decision making

With real-time insights, businesses can make more informed, data-backed decisions. Get a clear picture of your workflows and create data-heavy reports.

Continuous AI-powered improvements

Task mining enables ongoing monitoring of business processes. This continual insight can identify new areas for automation or process optimization as a company grows, ensuring scalability is sustainable and efficient.

First step for automation

Uncover automation opportunities of your workflows. Analyse processes, calculate ROI and build a pipeline of processes for automation!

Healthier bottom line

Have a clear overview of your cost centres, identify the bottlenecks, implement improvements and cut down your operational costs!

Continuous AI-powered improvements

Task mining enables ongoing monitoring of business processes. This continual insight can identify new areas for automation or process optimization as a company grows, ensuring scalability is sustainable and efficient.

  • 40-60%

    average productivity gain from task mining (Gartner, 2021)

  • 12 months

    Usually takes organisations to achieve 100% ROI after implementing RPA & task mining (Deloitte, 2022)

  • 20-35%

    Av. process time reduction from task mining and RPA implementation (McKinsey, 2020)

Task mining – what is there to gain?

Task mining the best way to start the automation and digital transformation of your business. Explore the possibilities:

Faster processes

With RPA involved you will never miss a deadline and your revenue stream will be as streamlined as possible. Automate repetitive work and cut down the processing time in half.

Lower operational costs

Cut down your costs and free up financial resources, so you can reinvest, grow your business or provide more attractive hiring arrangements for key employees.

Higher staff satisfaction

Keep your employees away from dull, mundane work and let them focus on tasks that bring value to your Clients and company as a whole.

Better measurement and KPI tracking

Task mining provides quantitative data on process performance metrics, enabling you to measure and track key performance indicators (KPIs) accurately.

Better knowledge of your organisation

Get a deep understanding of how your department (or whole company) operates, report the findings to the board and propose improvements.

Redundant work eliminated

Identify process bottlenecks and repetitive tasks and get rid of them once and for all!

With RPA involved you will never miss a deadline and your revenue stream will be as streamlined as possible. Automate repetitive work and cut down the processing time in half.

Cut down your costs and free up financial resources, so you can reinvest, grow your business or provide more attractive hiring arrangements for key employees.

Keep your employees away from dull, mundane work and let them focus on tasks that bring value to your Clients and company as a whole.

Task mining provides quantitative data on process performance metrics, enabling you to measure and track key performance indicators (KPIs) accurately.

Get a deep understanding of how your department (or whole company) operates, report the findings to the board and propose improvements.

Identify process bottlenecks and repetitive tasks and get rid of them once and for all!

Every collaboration starts with a conversation

Schedule a 15-minute conversation with our process optimisation consultant.

Learn how task mining can support your organisation!

Photo of Filip Nasiadko - CEO of Flobotics

Every collaboration start with the conversation.

Schedule a 15-minute conversation with our process optimisation consultant.

Learn how task mining can support your organisation!

Photo of Filip Nasiadko - CEO of Flobotics

Why Flobotics for task mining?

Why Flobotics for task mining?

Leaders in RPA development

Robotic Process Automation is our passion and core competence. We do what we do best – automate processes and build unbeatable robots!

Battle-proven consultants

Our vetted developers and consultants are sourced from the “Big Four” of accounting: PwC, EY, KPMG & Deloitte, and combine extensive technical and business expertise.

Cutting-Edge Technology

Flobotics uses the innovative KYP.AI technology, leading the pack in task mining solutions.

Service you can afford

Thanks to our competitive European rates we can build cost-efficient RPA automation and maximize your ROI starting from the development phase.

  • 350%

    Average ROI increase from a single automation

  • 100+

    Successful RPA implementations

Beginner’s Guide to Task Mining With RPA

How efficient are your employees? What can you do to increase productivity? What are the best tasks for RPA automation?

We don’t have the answers to these questions, but we know a tool that might help. Introducing task mining, your key to improved workflows, and the first step toward automation.

What is task mining, and how does it work?

Task mining is a discovery tool focused on extracting user interaction data on the desktop level. These actions include mouse clicks, keystrokes, and data entries needed to perform specific tasks, e.g., updating spreadsheets, entering patient details into an EHR, or creating a sales order.

Task mining software uses technologies like OCR (optical character recognition), NLP (natural language processing), and ML (machine learning) to collect and analyze these events. They are compiled as screenshots, screen recordings, or activity logs, complete with details like time stamps or time spent in specific applications and on individual activities.

With this data, managers and team leaders can gain more insight into the workflows of individual users or entire departments. Task mining allows them to identify inefficiencies, clearly understand how tasks are performed, and find ways to optimize team performance. It’s also the perfect tool to confirm if automation solutions like RPA are the best way to boost the productivity of specific teams.

Who is task mining for?

One of the main strengths of task mining is that it’s not exclusive to any one industry. Organizations from any sector can take advantage of task mining as long as they rely on desktop tasks.

Here are three major industries that make extensive use of task mining to optimize their operations and drive innovation.

Are you in a hurry?

Contact our CEO to start your digital transformation with task mining and RPA.

Photo of Filip Nasiadko - CEO of Flobotics

‍Healthcare

Hospitals and providers leverage task mining to reduce claim denial rates and manual paperwork, streamlining their financial workflows. Task mining also helps healthcare organizations improve clinical care management, scheduling, recruitment, and patient experience.

Finance & Banking

With task mining, financial organizations can expedite credit management, minimize risk, and automate payment processing. By improving end-to-end processes, banks smooth the client journey, from the know-your-customer stage to customer support.

Manufacturing

Between production, supply chain management, inventory tracking, and placing restock orders, there’s no lack of potential improvements in manufacturing. Regarding back-office tasks, task mining findings can speed up accounts payable and receivable, order processing, and supplier evaluation.

What are the benefits of task mining?

Task mining is all about knowledge: it provides priceless information about how tasks are executed, what works, what doesn’t, and what to improve. The main direct benefits of task mining are:

  • data-driven decision making,
  • uncovering automation opportunities, bottlenecks, inefficiencies, and improvements,
  • enhanced KPIs and performance tracking.

When organizations act on these findings, task mining will also have an indirect—but very tangible—impact on their operations. This includes:

  • time and resource savings,
  • higher productivity,
  • eliminating unnecessary tasks,
  • standardized processes across the organization,
  • better scalability,
  • empowered and more satisfied employees,
  • data-backed reporting,
  • innovation.

What technology for task mining?

AWith dozens of task mining tools available, businesses can easily pick the one that best fits their size, goals, and team characteristics. From our experience working with organizations from various industries, KYP.AI is one of the most versatile and robust task-mining tools.

KYP.AI uses AI to suggest the optimal automation and optimization methods for the given scenario. The tool extracts task data in near real-time, visualizes it, and recommends upgrades that yield the best results at the lowest effort.

Once you take the suggested measures, KYP.AI monitors their adoption rate and impact, helping you maximize your transformation. All findings and insights are presented in a single, easy-to-read dashboard, allowing for an end-to-end view of opportunities across all teams and apps.

Another option worth considering is using task mining features built into automation platforms. This combination allows for an easy handoff of the findings to the automation team and streamlines further discovery. One of the platforms offering task mining capabilities is UiPath, our RPA tool of choice.

There are two task discovery methods available in UiPath Task Mining. Assisted task mining focuses on understanding and standardizing known tasks by capturing all their variations. Unassisted, on the other hand, automatically records user activity in search of new improvements and tasks to automate.

UiPath Task Mining is natively integrated with other UiPath discovery tools—Process Mining and Communications Mining—to give businesses a holistic view of their operations. All findings are centralized in Automation Hub, a one-stop automation management and prioritization dashboard, to enable.

Task mining: Where to start?

Depending on the timeframe and size of the organization, there are two ways to kick off your task-mining project.

  • One-off task mining project. The goal is to create a task-mining proof-of-concept to try it out in one department. Then, based on the findings of the PoC, tasks are automated with the use of RPA. This method is faster to implement and requires fewer resources, which makes it a good option for smaller organizations. However, it needs to be noted that the one-off approach doesn’t offer the same level of insights a long-term discovery could.
  • Continuous discovery and improvement. In this method, task mining is performed department by department, analyzing the workflows across the entire organization and gradually building process pipelines for automation. Implementing task mining and automation continuously is more expensive, complex, and time-consuming than one-time projects. Still, it offers far-reaching benefits: in-depth insights, steady improvement, and a full picture of business tasks.

Automation starts with knowledge

Whether you want to see if RPA is the key to higher productivity or you want to get into every detail of your workflow, task mining will help you find the answers. Get in touch to understand your processes and start your journey toward digital transformation with task mining and RPA.

What is task mining?2024-03-11T08:37:05+01:00

Task mining is a process discovery technique that involves automatically capturing and analyzing user interactions with various software applications to understand how tasks are performed. By recording and analyzing user actions, task mining provides insights into the actual steps taken to complete a task, identifying inefficiencies, bottlenecks, and opportunities for automation within processes. This technique helps organizations gain a detailed understanding of workflows, improve operational efficiency, and drive automation initiatives based on real-user behavior data.

What is the difference between process mining and task mining?2024-03-11T08:35:45+01:00

Process mining focuses on analyzing event logs from existing IT systems to discover, monitor, and improve processes. It provides insights into how processes are actually executed. On the other hand, task mining involves capturing user interactions with software applications to understand how tasks are performed in real-time. Task mining focuses more on individual tasks and user behaviors, providing a granular view of operational workflows. While process mining offers a broader perspective on end-to-end processes, task mining provides detailed insights into task-level activities and user interactions, enabling organizations to optimize tasks and processes effectively.

Are there any task mining examples?2024-03-11T08:31:26+01:00

Task mining examples include scenarios where software tools capture user interactions to analyze and improve processes. For instance, in customer service, task mining can track how agents navigate systems to resolve issues, identifying areas for efficiency gains. In healthcare, task mining can map out clinician workflows to streamline patient care processes. Task mining can also be applied in finance to understand how employees interact with systems for auditing purposes. These examples demonstrate how task mining provides valuable insights for optimizing workflows and driving process automation initiatives across various industries.

Start your automation journey with task mining.

Bring Robotic Process Automation to your company – tell us about your current workflows and business challenges and we’ll take it from there.

Go to Top